# App Feedback **URL:** https://forum.youcanbook.me/c/app-feedback/3.md [Latest](https://forum.youcanbook.me/latest.md) · [Categories](https://forum.youcanbook.me/categories.md) --- ## [Pre-filling team member names in booking links is not working](https://forum.youcanbook.me/t/pre-filling-team-member-names-in-booking-links-is-not-working/2832)
**Author:** [@squarestar](https://forum.youcanbook.me/u/squarestar)\ **Replies:** 6\ **Last updated:** [June 27, 2024, 11:06am UTC](https://forum.youcanbook.me/t/pre-filling-team-member-names-in-booking-links-is-not-working/2832 "2024-06-27T11:06:21Z")
The guidance on this page: https://support.youcanbook.me/hc/en-us/articles/17321470437399-Create-direct-URLs-to-team-members does not work for me. Trying to go to Select a meeting · dynamis.training results in an “unknow… --- ## [Automatically signing out and login prompt window](https://forum.youcanbook.me/t/automatically-signing-out-and-login-prompt-window/2235)
**Author:** [@dinodxynez](https://forum.youcanbook.me/u/dinodxynez)\ **Replies:** 6\ **Last updated:** [July 21, 2023, 3:11pm UTC](https://forum.youcanbook.me/t/automatically-signing-out-and-login-prompt-window/2235 "2023-07-21T15:11:24Z")
Why does YCBM decide to randomly log me out and at the same time, a window login prompt shows up at the top of my browser asking me to login with my username and password, but I only use the Google button to login. Are … --- ## [Issues with recent update (as of 7th Oct 2022)](https://forum.youcanbook.me/t/issues-with-recent-update-as-of-7th-oct-2022/1896)
**Author:** [@dinodxynez](https://forum.youcanbook.me/u/dinodxynez)\ **Replies:** 15\ **Last updated:** [November 28, 2022, 12:29pm UTC](https://forum.youcanbook.me/t/issues-with-recent-update-as-of-7th-oct-2022/1896 "2022-11-28T12:29:45Z")
Since the 7th Oct 2022 update, YCBM has been causing us a multitude of problems with search: We can no longer search by date (date of birth), no longer search by full name and we can no longer search on mobile devices. P… --- ## [Problem with knowledgebase links](https://forum.youcanbook.me/t/problem-with-knowledgebase-links/1855)
**Author:** [@LeroySchulz](https://forum.youcanbook.me/u/LeroySchulz)\ **Replies:** 2\ **Last updated:** [September 21, 2022, 1:33am UTC](https://forum.youcanbook.me/t/problem-with-knowledgebase-links/1855 "2022-09-21T01:33:58Z")
This isn’t a “feature request” but I don’t see anywhere to report a problem with your website. Your knowledge base articles currently have a problem where what should be the footer scrolls over top of the knowledge base… --- ## [About the App Feedback category](https://forum.youcanbook.me/t/about-the-app-feedback-category/2)
**Author:** [@system](https://forum.youcanbook.me/u/system)\ **Replies:** 0\ **Last updated:** [October 18, 2018, 4:57pm UTC](https://forum.youcanbook.me/t/about-the-app-feedback-category/2 "2018-10-18T16:57:27Z")
We want YouCanBook.me to be the best experience for our customers - and your customers! The App is the place where you get your settings just right, and also the page that your customers see when they schedule time onli… --- ## [Timezone for Australia/Perth not working correctly](https://forum.youcanbook.me/t/timezone-for-australia-perth-not-working-correctly/972)
**Author:** [@PeterMartarna](https://forum.youcanbook.me/u/PeterMartarna)\ **Replies:** 2\ **Last updated:** [October 27, 2020, 1:21am UTC](https://forum.youcanbook.me/t/timezone-for-australia-perth-not-working-correctly/972 "2020-10-27T01:21:43Z")
I’m in Perth, Western Australia and I was adjusting my availability for today. While it was before 10:45 (GMT+8) in Perth, my YouCanBook.me was showing that someone could only book time for 12:45 as the earliest. There w… --- ## [Resetting Password feature not working](https://forum.youcanbook.me/t/resetting-password-feature-not-working/959)
**Author:** [@bassamali01](https://forum.youcanbook.me/u/bassamali01)\ **Replies:** 1\ **Last updated:** [October 9, 2020, 2:38pm UTC](https://forum.youcanbook.me/t/resetting-password-feature-not-working/959 "2020-10-09T14:38:08Z")
I have heard from multiple coworkers that the reset feature is not working anymore. If you see on the image attached, that’s the page you get to when you click the button you get on you email. Once you get on the page th… --- ## [Cancellation Form](https://forum.youcanbook.me/t/cancellation-form/811)
**Author:** [@Bryanupchurch](https://forum.youcanbook.me/u/Bryanupchurch)\ **Replies:** 1\ **Last updated:** [May 22, 2020, 10:08pm UTC](https://forum.youcanbook.me/t/cancellation-form/811 "2020-05-22T22:08:43Z")
The cancellation form preview shows the “give a reason” verbiage even when the box is unchecked --- ## [Improvement: Google Account security warning](https://forum.youcanbook.me/t/improvement-google-account-security-warning/524)
**Author:** [@ZenGlen](https://forum.youcanbook.me/u/ZenGlen)\ **Replies:** 2\ **Last updated:** [November 6, 2019, 11:14am UTC](https://forum.youcanbook.me/t/improvement-google-account-security-warning/524 "2019-11-06T11:14:11Z")
Google Accounts displays a warning in the 3rd party apps section on the YouCanBook.me integration. Watch: --- ## [Customer's time zone not being picked up](https://forum.youcanbook.me/t/customers-time-zone-not-being-picked-up/416)
**Author:** [@AJS](https://forum.youcanbook.me/u/AJS)\ **Replies:** 1\ **Last updated:** [September 3, 2019, 2:50pm UTC](https://forum.youcanbook.me/t/customers-time-zone-not-being-picked-up/416 "2019-09-03T14:50:37Z")
Just used the app as a user to book a meeting time (for a phone call) for a person in Melbourne, Australia - I’m in New Zealand. The youcanbookme calendar gave no indication of the time zone, but assumed it would be my t… --- ## [So it seems only paid accounts can access support, but](https://forum.youcanbook.me/t/so-it-seems-only-paid-accounts-can-access-support-but/311)
**Author:** [@info1](https://forum.youcanbook.me/u/info1)\ **Replies:** 4\ **Last updated:** [June 18, 2019, 6:50pm UTC](https://forum.youcanbook.me/t/so-it-seems-only-paid-accounts-can-access-support-but/311 "2019-06-18T18:50:40Z")
What if you’re trying to test your system but you get this … Hhhhmmm, if only I was able to access support for assistance :thinking:… sorry folks, you missed out. --- ## [Time zone settings not on free version?](https://forum.youcanbook.me/t/time-zone-settings-not-on-free-version/295)
**Author:** [@vwarheit](https://forum.youcanbook.me/u/vwarheit)\ **Replies:** 1\ **Last updated:** [June 6, 2019, 10:06pm UTC](https://forum.youcanbook.me/t/time-zone-settings-not-on-free-version/295 "2019-06-06T22:06:26Z")
Hi there - I’ve just set up a free account, using an iCloud calendar that has time zone support turned on, but even though the calendar says the times are in PST, they are actually in UTC. Most importantly, THERE IS NO T…