# Miscellaneous **URL:** https://forum.youcanbook.me/c/uncategorized/1.md [Latest](https://forum.youcanbook.me/latest.md) · [Categories](https://forum.youcanbook.me/categories.md) --- ## [Preferred and "normal" appointment times shown](https://forum.youcanbook.me/t/preferred-and-normal-appointment-times-shown/4466)
**Author:** [@IanM](https://forum.youcanbook.me/u/IanM)\ **Replies:** 1\ **Last updated:** [September 11, 2026, 12:01pm UTC](https://forum.youcanbook.me/t/preferred-and-normal-appointment-times-shown/4466 "2026-09-11T12:01:49Z")
Currently all appointment times (& dates) are shown with equal prominence to people booking a meeting (see screenshot). Although YCBM does a great job of showing when both myself an our meeting venue are available, it ca… --- ## [Can't deactivate paid features](https://forum.youcanbook.me/t/cant-deactivate-paid-features/4338)
**Author:** [@FCC](https://forum.youcanbook.me/u/FCC)\ **Replies:** 3\ **Last updated:** [August 17, 2026, 5:33pm UTC](https://forum.youcanbook.me/t/cant-deactivate-paid-features/4338 "2026-08-17T17:33:49Z")
I have deactivated all paid features but on the notifications page it will not allow me to open ‘reminders before booking’ so that I can disable those. Clicking on the link to ‘switch features off’ does not do anything. … --- ## [Cancellation picklist reason](https://forum.youcanbook.me/t/cancellation-picklist-reason/4446)
**Author:** [@TayLe](https://forum.youcanbook.me/u/TayLe)\ **Replies:** 1\ **Last updated:** [July 30, 2026, 8:19am UTC](https://forum.youcanbook.me/t/cancellation-picklist-reason/4446 "2026-07-30T08:19:32Z")
Hi Team, Is there any way off creating a cancellation picklist and not use free text? I have tried to create a custom field on a form and use the shortcode, but didnt work cheers --- ## [Frustrated Can’t Get Online With Free Account](https://forum.youcanbook.me/t/frustrated-can-t-get-online-with-free-account/4445)
**Author:** [@garyroyals](https://forum.youcanbook.me/u/garyroyals)\ **Replies:** 1\ **Last updated:** [July 27, 2026, 9:54pm UTC](https://forum.youcanbook.me/t/frustrated-can-t-get-online-with-free-account/4445 "2026-07-27T21:54:59Z")
I am unable to determine what I need to turn off on my free account so that it is not offline. --- ## [Page still claiming paid features in use and I cannot find them](https://forum.youcanbook.me/t/page-still-claiming-paid-features-in-use-and-i-cannot-find-them/4150)
**Author:** [@HMIS](https://forum.youcanbook.me/u/HMIS)\ **Replies:** 12\ **Last updated:** [July 27, 2026, 7:56am UTC](https://forum.youcanbook.me/t/page-still-claiming-paid-features-in-use-and-i-cannot-find-them/4150 "2026-07-27T07:56:00Z")
The design layout of all the option pages makes it near impossible to find out what is still causing the message to come up saying " Your booking page is using one or more features that are not available on your current … --- ## [Netsuite integration](https://forum.youcanbook.me/t/netsuite-integration/4435)
**Author:** [@DrumlinPlasma](https://forum.youcanbook.me/u/DrumlinPlasma)\ **Replies:** 3\ **Last updated:** [July 10, 2026, 2:06pm UTC](https://forum.youcanbook.me/t/netsuite-integration/4435 "2026-07-10T14:06:00Z")
Has anyone integrated YCBM with Netsuite? Our implementor is asking if anyone has done this as well as asking if YCBM has a test environment they can use during config. --- ## [YCBM is not reflecting my Google meetings](https://forum.youcanbook.me/t/ycbm-is-not-reflecting-my-google-meetings/4434)
**Author:** [@MichaelW](https://forum.youcanbook.me/u/MichaelW)\ **Replies:** 5\ **Last updated:** [July 6, 2026, 8:03pm UTC](https://forum.youcanbook.me/t/ycbm-is-not-reflecting-my-google-meetings/4434 "2026-07-06T20:03:00Z")
My YCBM is not syncing with my Google calendar. I’ve tried disconnecting, reconnecting, booking new meetings, changing availability, everything, but YCBM is just showing all times available. What’s going on? --- ## [Poll: delete a participant from the poll, but its answers stay registered](https://forum.youcanbook.me/t/poll-delete-a-participant-from-the-poll-but-its-answers-stay-registered/4425)
**Author:** [@kwijnen](https://forum.youcanbook.me/u/kwijnen)\ **Replies:** 4\ **Last updated:** [June 30, 2026, 8:51pm UTC](https://forum.youcanbook.me/t/poll-delete-a-participant-from-the-poll-but-its-answers-stay-registered/4425 "2026-06-30T20:51:51Z")
--- ## [Stripe Uncaptured & Failed Payments leading to failed bookings](https://forum.youcanbook.me/t/stripe-uncaptured-failed-payments-leading-to-failed-bookings/4422)
**Author:** [@Highland](https://forum.youcanbook.me/u/Highland)\ **Replies:** 4\ **Last updated:** [June 24, 2026, 2:02pm UTC](https://forum.youcanbook.me/t/stripe-uncaptured-failed-payments-leading-to-failed-bookings/4422 "2026-06-24T14:02:45Z")
We charge in advance for consultations via your integrated Stripe payment functionality. We have a number of customers who get to the green tick stage shown below, then assume the booking is made, and close their browse… --- ## [Limit max bookings](https://forum.youcanbook.me/t/limit-max-bookings/4424)
**Author:** [@DrumlinPlasma](https://forum.youcanbook.me/u/DrumlinPlasma)\ **Replies:** 1\ **Last updated:** [June 19, 2026, 3:57pm UTC](https://forum.youcanbook.me/t/limit-max-bookings/4424 "2026-06-19T15:57:53Z")
When i try to set max bookings limit per day it wont let me enter beyond 50. I want to set at 55. Can anyone tell me what I doing wrong? --- ## [Bookings being paid but not confirming](https://forum.youcanbook.me/t/bookings-being-paid-but-not-confirming/4423)
**Author:** [@therugsamurai](https://forum.youcanbook.me/u/therugsamurai)\ **Replies:** 0\ **Last updated:** [June 18, 2026, 2:31pm UTC](https://forum.youcanbook.me/t/bookings-being-paid-but-not-confirming/4423 "2026-06-18T14:31:05Z")
I’ve had multiple clients arrive to my studio, showing evidence that they booked and paid an available slot through my YouCanBookMe integration. But, I never received any confirmation of the booking, and the slot’s were… --- ## [Mutiple pages syncing together](https://forum.youcanbook.me/t/mutiple-pages-syncing-together/4396)
**Author:** [@VSCdigital](https://forum.youcanbook.me/u/VSCdigital)\ **Replies:** 1\ **Last updated:** [May 18, 2026, 3:50pm UTC](https://forum.youcanbook.me/t/mutiple-pages-syncing-together/4396 "2026-05-18T15:50:58Z")
HI I have 10 pages all for booking something different. Each page has 5 timeslots. But when someone books on any on my pages , the time slot is removed from ALL my pages? Why is that? it seems like they are somehow … --- ## [Has the booking form SMS consent checkbox behavior changed for Mobile phone fields?](https://forum.youcanbook.me/t/has-the-booking-form-sms-consent-checkbox-behavior-changed-for-mobile-phone-fields/4369)
**Author:** [@Nao](https://forum.youcanbook.me/u/Nao)\ **Replies:** 2\ **Last updated:** [April 2, 2026, 3:10am UTC](https://forum.youcanbook.me/t/has-the-booking-form-sms-consent-checkbox-behavior-changed-for-mobile-phone-fields/4369 "2026-04-02T03:10:23Z")
Hi, I have a question about recent SMS booking form behavior. In our booking form, when Mobile phone is enabled for the phone number field, a consent message now appears, such as: I would like to receive scheduling-r… --- ## [Export file - header issues](https://forum.youcanbook.me/t/export-file-header-issues/4368)
**Author:** [@DrumlinPlasma](https://forum.youcanbook.me/u/DrumlinPlasma)\ **Replies:** 2\ **Last updated:** [April 1, 2026, 7:53pm UTC](https://forum.youcanbook.me/t/export-file-header-issues/4368 "2026-04-01T19:53:20Z")
Starting today when we do a download, the exported file has headers that don’t align with the data in each column. Comparing data to old exports, the column numbers are correct but headers are incorrect. Is there a way t… --- ## [Modify appointment type on booking](https://forum.youcanbook.me/t/modify-appointment-type-on-booking/4344)
**Author:** [@dkidd](https://forum.youcanbook.me/u/dkidd)\ **Replies:** 1\ **Last updated:** [February 12, 2026, 2:56pm UTC](https://forum.youcanbook.me/t/modify-appointment-type-on-booking/4344 "2026-02-12T14:56:09Z")
Is there a way to modify appointment type on an existing booking? I have a few half-hour appointment types and would like the capability to modify them to better reflect the service. Even if it’s limited to swapping out … --- ## [Repeating schedule for clients](https://forum.youcanbook.me/t/repeating-schedule-for-clients/1311)
**Author:** [@MsKemp](https://forum.youcanbook.me/u/MsKemp)\ **Replies:** 4\ **Last updated:** [January 19, 2026, 10:54pm UTC](https://forum.youcanbook.me/t/repeating-schedule-for-clients/1311 "2026-01-19T22:54:28Z")
Repeating schedule for clients - I am a swim instructor and I am using this site to keep better track of my clients. Most of my lessons are ongoing weekly so I am wondering if there is a way I can put a repeating schedu… --- ## [Unable to retrieve all current and future booking using bookings endpoint](https://forum.youcanbook.me/t/unable-to-retrieve-all-current-and-future-booking-using-bookings-endpoint/4318)
**Author:** [@Michael](https://forum.youcanbook.me/u/Michael)\ **Replies:** 1\ **Last updated:** [December 9, 2025, 8:01pm UTC](https://forum.youcanbook.me/t/unable-to-retrieve-all-current-and-future-booking-using-bookings-endpoint/4318 "2025-12-09T20:01:06Z")
I’m getting HTTP 400 error: “Required request parameter ‘fromBookingId’ for method parameter type String is not present” When calling: GET /v1/accounts/{accountId}/bookings?from=2025-12-02T00:00:00Z&to=2026-02-04T00:00:0… --- ## [How can I use YCBM to measure conversions in Google Ads? (GCLID + HubSpot)](https://forum.youcanbook.me/t/how-can-i-use-ycbm-to-measure-conversions-in-google-ads-gclid-hubspot/4248)
**Author:** [@Antonio](https://forum.youcanbook.me/u/Antonio)\ **Replies:** 2\ **Last updated:** [September 29, 2025, 10:01pm UTC](https://forum.youcanbook.me/t/how-can-i-use-ycbm-to-measure-conversions-in-google-ads-gclid-hubspot/4248 "2025-09-29T22:01:47Z")
Hello community :slight\_smile: I’d like to better measure Google Ads Offline Conversions with HubSpot. To do this, HubSpot requires that each user acquired from a campaign have their Google Click ID (GCLID). I have my … --- ## [Replacing FREE slots on my Google Calendar](https://forum.youcanbook.me/t/replacing-free-slots-on-my-google-calendar/4279)
**Author:** [@WildMinds](https://forum.youcanbook.me/u/WildMinds)\ **Replies:** 1\ **Last updated:** [September 24, 2025, 7:11pm UTC](https://forum.youcanbook.me/t/replacing-free-slots-on-my-google-calendar/4279 "2025-09-24T19:11:04Z")
Hi, I just wanted to find out if the system replaces the slots I have allocated as FREE/available to book with the meeting that is booked for that time. So, I have certain times I am available for meetings to be booked… --- ## [Misconfigured booking page error](https://forum.youcanbook.me/t/misconfigured-booking-page-error/4238)
**Author:** [@Michael](https://forum.youcanbook.me/u/Michael)\ **Replies:** 3\ **Last updated:** [August 15, 2025, 2:39pm UTC](https://forum.youcanbook.me/t/misconfigured-booking-page-error/4238 "2025-08-15T14:39:00Z")
We make bookings in our store for our consignment members. first attempt to make a booking in-store works, when we try to make a second booking for same customer the booking fails with an error message and the browser re… --- ## [Issue with Zoom Passcode](https://forum.youcanbook.me/t/issue-with-zoom-passcode/4234)
**Author:** [@tcpoling](https://forum.youcanbook.me/u/tcpoling)\ **Replies:** 2\ **Last updated:** [August 11, 2025, 7:56pm UTC](https://forum.youcanbook.me/t/issue-with-zoom-passcode/4234 "2025-08-11T19:56:25Z")
One of my employees is experiencing an issue with automated Zoom links in which her attendees are asked for a passcode. I have confirmed she has one-click join enabled and I have even added the {ZOOM-PASSWORD} to confirm… --- ## [Make Payment Optional](https://forum.youcanbook.me/t/make-payment-optional/4190)
**Author:** [@yukon](https://forum.youcanbook.me/u/yukon)\ **Replies:** 1\ **Last updated:** [July 8, 2025, 6:53pm UTC](https://forum.youcanbook.me/t/make-payment-optional/4190 "2025-07-08T18:53:27Z")
I would like the stripe payment optional to be optional. I want to use this for in-person appointments and the client will usually pay me in person. Is there a way to set this up? I saw that someone else asked about it… --- ## [YCBM logo started appearing in emails](https://forum.youcanbook.me/t/ycbm-logo-started-appearing-in-emails/4187)
**Author:** [@GaryBrett](https://forum.youcanbook.me/u/GaryBrett)\ **Replies:** 8\ **Last updated:** [July 3, 2025, 3:39pm UTC](https://forum.youcanbook.me/t/ycbm-logo-started-appearing-in-emails/4187 "2025-07-03T15:39:49Z")
Hello, after working fine for a year, today the YCBM logo has now started appearing on my booking notifications. It started with cancellation email at 06:00 this morning, now its appearing on other types of email notific… --- ## [Connection Problem](https://forum.youcanbook.me/t/connection-problem/3037)
**Author:** [@indigo](https://forum.youcanbook.me/u/indigo)\ **Replies:** 5\ **Last updated:** [July 3, 2025, 2:33pm UTC](https://forum.youcanbook.me/t/connection-problem/3037 "2025-07-03T14:33:27Z")
One of my booking pages is giving this error: “Connection problem We’re sorry, it looks we’re having a few issues connecting with this account external calendar provider. Please try again later.” I have re-authorized … --- ## [Conection problem](https://forum.youcanbook.me/t/conection-problem/4189)
**Author:** [@warnastudio](https://forum.youcanbook.me/u/warnastudio)\ **Replies:** 1\ **Last updated:** [July 3, 2025, 2:14pm UTC](https://forum.youcanbook.me/t/conection-problem/4189 "2025-07-03T14:14:46Z")
I have problem with connection external calendar, i had try to reautorize but it cant help. What suposed i do? --- ## [Exploring How ChatGPT Search Enhances Booking Workflows](https://forum.youcanbook.me/t/exploring-how-chatgpt-search-enhances-booking-workflows/4162)
**Author:** [@dagedaf](https://forum.youcanbook.me/u/dagedaf)\ **Replies:** 1\ **Last updated:** [June 24, 2025, 1:52pm UTC](https://forum.youcanbook.me/t/exploring-how-chatgpt-search-enhances-booking-workflows/4162 "2025-06-24T13:52:32Z")
Hello everyone! I’m brand new to YouCanBookme for booking my small consulting business and have found it really great, but I have a quick question that I can’t find a straight answer to. I have a bunch of different Goo… --- ## [Logged In but Can't Choose Rejection Email to Send](https://forum.youcanbook.me/t/logged-in-but-cant-choose-rejection-email-to-send/4154)
**Author:** [@APaprocki](https://forum.youcanbook.me/u/APaprocki)\ **Replies:** 2\ **Last updated:** [June 17, 2025, 2:16pm UTC](https://forum.youcanbook.me/t/logged-in-but-cant-choose-rejection-email-to-send/4154 "2025-06-17T14:16:15Z")
Upon trying to reject a book request, I am not seeing the option to deselect or edit the various rejection emails I may want to send. The site is telling me to “Login to see all details for this booking and access additi… --- ## [YCBM without iDEAL in 2025? How is this still not fixed in Europe?](https://forum.youcanbook.me/t/ycbm-without-ideal-in-2025-how-is-this-still-not-fixed-in-europe/4147)
**Author:** [@Johan](https://forum.youcanbook.me/u/Johan)\ **Replies:** 3\ **Last updated:** [June 16, 2025, 6:02pm UTC](https://forum.youcanbook.me/t/ycbm-without-ideal-in-2025-how-is-this-still-not-fixed-in-europe/4147 "2025-06-16T18:02:40Z")
Hey, seriously, how is it that YCBM still doesn’t support iDEAL? In Europe, that’s basically a must-have by now. It’s almost unbelievable that in 2025 this is still an issue, especially when you see people asking about i… --- ## [Is there a way to book 2 guests for 1 booking](https://forum.youcanbook.me/t/is-there-a-way-to-book-2-guests-for-1-booking/4141)
**Author:** [@letstruck2025](https://forum.youcanbook.me/u/letstruck2025)\ **Replies:** 1\ **Last updated:** [June 11, 2025, 8:46pm UTC](https://forum.youcanbook.me/t/is-there-a-way-to-book-2-guests-for-1-booking/4141 "2025-06-11T20:46:16Z")
here’s the scenario: the booking is for a guest who also wants to bring on another person to assist… How do I add the 2nd person. I want all the same automation to go out to the 2nd person that goes out to the first.. … --- ## [Is payment page down?](https://forum.youcanbook.me/t/is-payment-page-down/4124)
**Author:** [@prasanth\_ahlab](https://forum.youcanbook.me/u/prasanth_ahlab)\ **Replies:** 3\ **Last updated:** [May 19, 2025, 1:39pm UTC](https://forum.youcanbook.me/t/is-payment-page-down/4124 "2025-05-19T13:39:52Z")
I’m attempting to make a payment, but it isn’t processing. I’ve tried on three different PCs and browsers, and each time I see an “internal server error” in the console. Is this issue isolated to me, or are others experi… [Next page](https://forum.youcanbook.me/c/uncategorized/1.md?page=1)