# Latest **URL:** https://forum.youcanbook.me/latest.md [Latest](https://forum.youcanbook.me/latest.md) · [Categories](https://forum.youcanbook.me/categories.md) --- ## [Forum Guidelines](https://forum.youcanbook.me/t/forum-guidelines/5)
**Author:** [@Ben](https://forum.youcanbook.me/u/Ben)\ **Replies:** 1\ **Last updated:** [January 14, 2019, 9:17am UTC](https://forum.youcanbook.me/t/forum-guidelines/5 "2019-01-14T09:17:40Z")
Welcome to the YouCanBook.me community forum! This is a space for everyone to share best practices and help each other out. In order to make this an inclusive environment for all we have a few guidelines we ask you all t… --- ## [Add a quick note to bookers when accepting a booking](https://forum.youcanbook.me/t/add-a-quick-note-to-bookers-when-accepting-a-booking/4465)
**Author:** [@IanM](https://forum.youcanbook.me/u/IanM)\ **Replies:** 2\ **Last updated:** [September 11, 2026, 12:54pm UTC](https://forum.youcanbook.me/t/add-a-quick-note-to-bookers-when-accepting-a-booking/4465 "2026-09-11T12:54:59Z")
It would be really useful if we could add a custom note for the person booking when I accept a meeting request. It might be as simple as “I look forward to meeting you”, or “Don’t forget to bring the notes we talked abou… --- ## [Preferred and "normal" appointment times shown](https://forum.youcanbook.me/t/preferred-and-normal-appointment-times-shown/4466)
**Author:** [@IanM](https://forum.youcanbook.me/u/IanM)\ **Replies:** 1\ **Last updated:** [September 11, 2026, 12:01pm UTC](https://forum.youcanbook.me/t/preferred-and-normal-appointment-times-shown/4466 "2026-09-11T12:01:49Z")
Currently all appointment times (& dates) are shown with equal prominence to people booking a meeting (see screenshot). Although YCBM does a great job of showing when both myself an our meeting venue are available, it ca… --- ## [Account upgrade](https://forum.youcanbook.me/t/account-upgrade/4461)
**Author:** [@jacob-kramer](https://forum.youcanbook.me/u/jacob-kramer)\ **Replies:** 1\ **Last updated:** [September 8, 2026, 9:44pm UTC](https://forum.youcanbook.me/t/account-upgrade/4461 "2026-09-08T21:44:30Z")
We are currently on the “legacy subscription” and are interested in a conversation around enhanced SMS, what is the best way to initiate this conversation with a rep at youcanbookme? We have reached out to support@youcan… --- ## [Scheduling Right On Google My Business Page](https://forum.youcanbook.me/t/scheduling-right-on-google-my-business-page/1190)
**Author:** [@josephpilolli](https://forum.youcanbook.me/u/josephpilolli)\ **Replies:** 3\ **Last updated:** [August 19, 2026, 12:52pm UTC](https://forum.youcanbook.me/t/scheduling-right-on-google-my-business-page/1190 "2026-08-19T12:52:03Z")
I see You Can Book Me is not on Googles List https://www.google.com/maps/reserve/partners Does anyone know a workaround to get the appointments to appear on my listing like the one imaged? --- ## [Google Reserve integrations](https://forum.youcanbook.me/t/google-reserve-integrations/855)
**Author:** [@Ciaomarketing](https://forum.youcanbook.me/u/Ciaomarketing)\ **Replies:** 2\ **Last updated:** [August 18, 2026, 3:08pm UTC](https://forum.youcanbook.me/t/google-reserve-integrations/855 "2026-08-18T15:08:13Z")
Is possible to integrate google reserve? https://www.google.com/maps/reserve/partners --- ## [Can't deactivate paid features](https://forum.youcanbook.me/t/cant-deactivate-paid-features/4338)
**Author:** [@FCC](https://forum.youcanbook.me/u/FCC)\ **Replies:** 3\ **Last updated:** [August 17, 2026, 5:33pm UTC](https://forum.youcanbook.me/t/cant-deactivate-paid-features/4338 "2026-08-17T17:33:49Z")
I have deactivated all paid features but on the notifications page it will not allow me to open ‘reminders before booking’ so that I can disable those. Clicking on the link to ‘switch features off’ does not do anything. … --- ## [Setting different timing of reminder emails by appointment weekday](https://forum.youcanbook.me/t/setting-different-timing-of-reminder-emails-by-appointment-weekday/4448)
**Author:** [@info-drzvulunov.com](https://forum.youcanbook.me/u/info-drzvulunov.com)\ **Replies:** 3\ **Last updated:** [August 11, 2026, 9:37am UTC](https://forum.youcanbook.me/t/setting-different-timing-of-reminder-emails-by-appointment-weekday/4448 "2026-08-11T09:37:44Z")
I would like to schedule reminders at different times based on the appointment weekday. How can I do this? --- ## [Adding date range to specific appointment types](https://forum.youcanbook.me/t/adding-date-range-to-specific-appointment-types/4449)
**Author:** [@chel325](https://forum.youcanbook.me/u/chel325)\ **Replies:** 1\ **Last updated:** [August 4, 2026, 12:59pm UTC](https://forum.youcanbook.me/t/adding-date-range-to-specific-appointment-types/4449 "2026-08-04T12:59:40Z")
Hiya I have a feature request that I believe would be valuable for organizations managing coaching programs, training programs, or any workflow where participants need to schedule different appointment types during spec… --- ## [Disabling certain appointment types](https://forum.youcanbook.me/t/disabling-certain-appointment-types/4447)
**Author:** [@yukon](https://forum.youcanbook.me/u/yukon)\ **Replies:** 1\ **Last updated:** [July 31, 2026, 9:28am UTC](https://forum.youcanbook.me/t/disabling-certain-appointment-types/4447 "2026-07-31T09:28:46Z")
Is there a way I can disable only certain appointment types so that I can make them available again in the future without having to create them all over again? I just need to temporarily make some of the appointment type… --- ## [Cancellation picklist reason](https://forum.youcanbook.me/t/cancellation-picklist-reason/4446)
**Author:** [@TayLe](https://forum.youcanbook.me/u/TayLe)\ **Replies:** 1\ **Last updated:** [July 30, 2026, 8:19am UTC](https://forum.youcanbook.me/t/cancellation-picklist-reason/4446 "2026-07-30T08:19:32Z")
Hi Team, Is there any way off creating a cancellation picklist and not use free text? I have tried to create a custom field on a form and use the shortcode, but didnt work cheers --- ## [Frustrated Can’t Get Online With Free Account](https://forum.youcanbook.me/t/frustrated-can-t-get-online-with-free-account/4445)
**Author:** [@garyroyals](https://forum.youcanbook.me/u/garyroyals)\ **Replies:** 1\ **Last updated:** [July 27, 2026, 9:54pm UTC](https://forum.youcanbook.me/t/frustrated-can-t-get-online-with-free-account/4445 "2026-07-27T21:54:59Z")
I am unable to determine what I need to turn off on my free account so that it is not offline. --- ## [Page still claiming paid features in use and I cannot find them](https://forum.youcanbook.me/t/page-still-claiming-paid-features-in-use-and-i-cannot-find-them/4150)
**Author:** [@HMIS](https://forum.youcanbook.me/u/HMIS)\ **Replies:** 12\ **Last updated:** [July 27, 2026, 7:56am UTC](https://forum.youcanbook.me/t/page-still-claiming-paid-features-in-use-and-i-cannot-find-them/4150 "2026-07-27T07:56:00Z")
The design layout of all the option pages makes it near impossible to find out what is still causing the message to come up saying " Your booking page is using one or more features that are not available on your current … --- ## [Country flag not detected for phone field in embedded booking page](https://forum.youcanbook.me/t/country-flag-not-detected-for-phone-field-in-embedded-booking-page/4438)
**Author:** [@Quiwie](https://forum.youcanbook.me/u/Quiwie)\ **Replies:** 2\ **Last updated:** [July 21, 2026, 9:33pm UTC](https://forum.youcanbook.me/t/country-flag-not-detected-for-phone-field-in-embedded-booking-page/4438 "2026-07-21T21:33:54Z")
Hi, I’m using a YouCanBookMe booking page embedded on my website. The booking page and phone field are configured for Dutch users. On the standalone booking page, the phone field correctly shows the Dutch flag and data… --- ## [Netsuite integration](https://forum.youcanbook.me/t/netsuite-integration/4435)
**Author:** [@DrumlinPlasma](https://forum.youcanbook.me/u/DrumlinPlasma)\ **Replies:** 3\ **Last updated:** [July 10, 2026, 2:06pm UTC](https://forum.youcanbook.me/t/netsuite-integration/4435 "2026-07-10T14:06:00Z")
Has anyone integrated YCBM with Netsuite? Our implementor is asking if anyone has done this as well as asking if YCBM has a test environment they can use during config. --- ## [YCBM is not reflecting my Google meetings](https://forum.youcanbook.me/t/ycbm-is-not-reflecting-my-google-meetings/4434)
**Author:** [@MichaelW](https://forum.youcanbook.me/u/MichaelW)\ **Replies:** 5\ **Last updated:** [July 6, 2026, 8:03pm UTC](https://forum.youcanbook.me/t/ycbm-is-not-reflecting-my-google-meetings/4434 "2026-07-06T20:03:00Z")
My YCBM is not syncing with my Google calendar. I’ve tried disconnecting, reconnecting, booking new meetings, changing availability, everything, but YCBM is just showing all times available. What’s going on? --- ## [Poll: delete a participant from the poll, but its answers stay registered](https://forum.youcanbook.me/t/poll-delete-a-participant-from-the-poll-but-its-answers-stay-registered/4425)
**Author:** [@kwijnen](https://forum.youcanbook.me/u/kwijnen)\ **Replies:** 4\ **Last updated:** [June 30, 2026, 8:51pm UTC](https://forum.youcanbook.me/t/poll-delete-a-participant-from-the-poll-but-its-answers-stay-registered/4425 "2026-06-30T20:51:51Z")
--- ## [Stripe Uncaptured & Failed Payments leading to failed bookings](https://forum.youcanbook.me/t/stripe-uncaptured-failed-payments-leading-to-failed-bookings/4422)
**Author:** [@Highland](https://forum.youcanbook.me/u/Highland)\ **Replies:** 4\ **Last updated:** [June 24, 2026, 2:02pm UTC](https://forum.youcanbook.me/t/stripe-uncaptured-failed-payments-leading-to-failed-bookings/4422 "2026-06-24T14:02:45Z")
We charge in advance for consultations via your integrated Stripe payment functionality. We have a number of customers who get to the green tick stage shown below, then assume the booking is made, and close their browse… --- ## [Limit max bookings](https://forum.youcanbook.me/t/limit-max-bookings/4424)
**Author:** [@DrumlinPlasma](https://forum.youcanbook.me/u/DrumlinPlasma)\ **Replies:** 1\ **Last updated:** [June 19, 2026, 3:57pm UTC](https://forum.youcanbook.me/t/limit-max-bookings/4424 "2026-06-19T15:57:53Z")
When i try to set max bookings limit per day it wont let me enter beyond 50. I want to set at 55. Can anyone tell me what I doing wrong? --- ## [Bookings being paid but not confirming](https://forum.youcanbook.me/t/bookings-being-paid-but-not-confirming/4423)
**Author:** [@therugsamurai](https://forum.youcanbook.me/u/therugsamurai)\ **Replies:** 0\ **Last updated:** [June 18, 2026, 2:31pm UTC](https://forum.youcanbook.me/t/bookings-being-paid-but-not-confirming/4423 "2026-06-18T14:31:05Z")
I’ve had multiple clients arrive to my studio, showing evidence that they booked and paid an available slot through my YouCanBookMe integration. But, I never received any confirmation of the booking, and the slot’s were… --- ## [Prevent double-booking of the same booking page across multiple team members](https://forum.youcanbook.me/t/prevent-double-booking-of-the-same-booking-page-across-multiple-team-members/4397)
**Author:** [@Martin](https://forum.youcanbook.me/u/Martin)\ **Replies:** 1\ **Last updated:** [May 19, 2026, 4:42pm UTC](https://forum.youcanbook.me/t/prevent-double-booking-of-the-same-booking-page-across-multiple-team-members/4397 "2026-05-19T16:42:10Z")
Hi everyone, I’m trying to solve a specific real estate scheduling use case in YouCanBookMe and I’m not sure whether this is possible natively or if I need a workaround. Our setup We are a small real estate team. E… --- ## [Mutiple pages syncing together](https://forum.youcanbook.me/t/mutiple-pages-syncing-together/4396)
**Author:** [@VSCdigital](https://forum.youcanbook.me/u/VSCdigital)\ **Replies:** 1\ **Last updated:** [May 18, 2026, 3:50pm UTC](https://forum.youcanbook.me/t/mutiple-pages-syncing-together/4396 "2026-05-18T15:50:58Z")
HI I have 10 pages all for booking something different. Each page has 5 timeslots. But when someone books on any on my pages , the time slot is removed from ALL my pages? Why is that? it seems like they are somehow … --- ## [Primary Acceptance/Rejection Notification Selected rather than All Options Selected](https://forum.youcanbook.me/t/primary-acceptance-rejection-notification-selected-rather-than-all-options-selected/4197)
**Author:** [@APaprocki](https://forum.youcanbook.me/u/APaprocki)\ **Replies:** 4\ **Last updated:** [May 7, 2026, 9:53pm UTC](https://forum.youcanbook.me/t/primary-acceptance-rejection-notification-selected-rather-than-all-options-selected/4197 "2026-05-07T21:53:56Z")
Hello! I have about 6 different rejection notification options on my site for various situations. There is one option that I use frequently, but when I go to reject all options are selected and I need to unselect all th… --- ## [Bookings Tab Filter Options](https://forum.youcanbook.me/t/bookings-tab-filter-options/4383)
**Author:** [@APaprocki](https://forum.youcanbook.me/u/APaprocki)\ **Replies:** 1\ **Last updated:** [May 7, 2026, 9:10pm UTC](https://forum.youcanbook.me/t/bookings-tab-filter-options/4383 "2026-05-07T21:10:44Z")
Hello! I currently have 2 different team members that folks can book on our site, but there is no way to filter booking requests by team (or anything other than the status of the request). Having various ways to filter … --- ## [Multi-Calendar Support in Teams](https://forum.youcanbook.me/t/multi-calendar-support-in-teams/4385)
**Author:** [@Highland](https://forum.youcanbook.me/u/Highland)\ **Replies:** 1\ **Last updated:** [May 7, 2026, 9:01pm UTC](https://forum.youcanbook.me/t/multi-calendar-support-in-teams/4385 "2026-05-07T21:01:31Z")
We are expanding and will soon be running 2 multi-skilled operators across two rooms, with different services taking place in each. The Teams setting would be very useful in assisting our clients to choose their operato… --- ## [Reschedule Limits not respected](https://forum.youcanbook.me/t/reschedule-limits-not-respected/4139)
**Author:** [@Highland](https://forum.youcanbook.me/u/Highland)\ **Replies:** 2\ **Last updated:** [May 7, 2026, 4:42pm UTC](https://forum.youcanbook.me/t/reschedule-limits-not-respected/4139 "2026-05-07T16:42:45Z")
Hi team, We’ve configured our booking settings to prevent clients from cancelling or rescheduling within 72 hours of their appointment. Instead, they are directed to contact us, and we apply a cancellation fee as part o… --- ## [Rebook Button Rather than a Link](https://forum.youcanbook.me/t/rebook-button-rather-than-a-link/4198)
**Author:** [@APaprocki](https://forum.youcanbook.me/u/APaprocki)\ **Replies:** 8\ **Last updated:** [May 7, 2026, 4:37pm UTC](https://forum.youcanbook.me/t/rebook-button-rather-than-a-link/4198 "2026-05-07T16:37:49Z")
Currently my customers who miss appointments can only rebook appointments via their confirmation email. They typically don’t do this, so they just create an entirely new appointment request. This become tedious since we … --- ## [Passing Phone in URL](https://forum.youcanbook.me/t/passing-phone-in-url/4372)
**Author:** [@jacob-kramer](https://forum.youcanbook.me/u/jacob-kramer)\ **Replies:** 4\ **Last updated:** [April 6, 2026, 4:02pm UTC](https://forum.youcanbook.me/t/passing-phone-in-url/4372 "2026-04-06T16:02:08Z")
We just started seeing an issue where when we pass PHONE=1234567890 we aren’t seeing that in the customers form. Is there a different way we need to start passing phone? --- ## [Has the booking form SMS consent checkbox behavior changed for Mobile phone fields?](https://forum.youcanbook.me/t/has-the-booking-form-sms-consent-checkbox-behavior-changed-for-mobile-phone-fields/4369)
**Author:** [@Nao](https://forum.youcanbook.me/u/Nao)\ **Replies:** 2\ **Last updated:** [April 2, 2026, 3:10am UTC](https://forum.youcanbook.me/t/has-the-booking-form-sms-consent-checkbox-behavior-changed-for-mobile-phone-fields/4369 "2026-04-02T03:10:23Z")
Hi, I have a question about recent SMS booking form behavior. In our booking form, when Mobile phone is enabled for the phone number field, a consent message now appears, such as: I would like to receive scheduling-r… --- ## [Export file - header issues](https://forum.youcanbook.me/t/export-file-header-issues/4368)
**Author:** [@DrumlinPlasma](https://forum.youcanbook.me/u/DrumlinPlasma)\ **Replies:** 2\ **Last updated:** [April 1, 2026, 7:53pm UTC](https://forum.youcanbook.me/t/export-file-header-issues/4368 "2026-04-01T19:53:20Z")
Starting today when we do a download, the exported file has headers that don’t align with the data in each column. Comparing data to old exports, the column numbers are correct but headers are incorrect. Is there a way t… [Next page](https://forum.youcanbook.me/latest.md?page=1)