# Account upgrade **URL:** \ **Category:** Account Management\ **Created:** [September 8, 2026, 8:41pm UTC](https://forum.youcanbook.me/t/account-upgrade/4461 "2026-09-08T20:41:29Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![jacob-kramer](https://avatars.discourse-cdn.com/v4/letter/j/e99b99/32.png) [@jacob-kramer](https://forum.youcanbook.me/u/jacob-kramer)\ **Post date:** [September 8, 2026, 8:41pm UTC](https://forum.youcanbook.me/t/account-upgrade/4461/1 "2026-09-08T20:41:29Z")
We are currently on the “legacy subscription” and are interested in a conversation around enhanced SMS, what is the best way to initiate this conversation with a rep at youcanbookme? We have reached out to [support@youcanbook.me](mailto:support@youcanbook.me), [sales@youcanbook.me](mailto:sales@youcanbook.me), and via form on the enhanced sms page but haven’t heard back ---
**Author:** ![orlando](https://avatars.discourse-cdn.com/v4/letter/o/c6cbf5/32.png) [@orlando](https://forum.youcanbook.me/u/orlando)\ **Post date:** [September 8, 2026, 9:44pm UTC](https://forum.youcanbook.me/t/account-upgrade/4461/2 "2026-09-08T21:44:30Z")
Hi @jacob-kramer Thank you so much for flagging this! I’ve just sent you an email outlining the next steps so we can assist you. We’ll be happy to continue helping you through our support channel