# Booking rejection / cancellation / rescheduling reason
**URL:** https://forum.youcanbook.me/t/booking-rejection-cancellation-rescheduling-reason/3858
**Category:** Feature Requests
**Created:** [December 3, 2024, 10:18am UTC](https://forum.youcanbook.me/t/booking-rejection-cancellation-rescheduling-reason/3858 "2024-12-03T10:18:41Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@MarekLeon](https://forum.youcanbook.me/u/MarekLeon)
#### Post date: [December 3, 2024, 10:18am UTC](https://forum.youcanbook.me/t/booking-rejection-cancellation-rescheduling-reason/3858/1 "2024-12-03T10:18:41Z")
When a booker cancels an appointment, there is an input field for cancellation reasons.
We would like to have it also when we (as hosts):
1. Reject a tentative booking.
2. Cancel a confirmed booking.
3. Reschedule a booking.
Then, the rejection/cancellation reason should be included in the:
1. E-mail notifications.
2. Zapier integration.
3. Booking details in the YCBM web app.
It would allow us to:
- Inform the booker about the cancellation/rejection/rescheduling reason.
- Keep track of the changes and their reasons.
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### Author:  [@Ben](https://forum.youcanbook.me/u/Ben)
#### Post date: [December 4, 2024, 9:36pm UTC](https://forum.youcanbook.me/t/booking-rejection-cancellation-rescheduling-reason/3858/2 "2024-12-04T21:36:50Z")
@MarekLeon Great suggestion here. The Reject and Cancel flows will allow you to customize an email to your booker, but not store the information in a field for the booking. I could see how helpful that would be to have this information. I will share this with the team and discuss to add something like this to the booking workflow.
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### Author:  [@jream](https://forum.youcanbook.me/u/jream)
#### Post date: [March 6, 2026, 5:02pm UTC](https://forum.youcanbook.me/t/booking-rejection-cancellation-rescheduling-reason/3858/3 "2026-03-06T17:02:18Z")
New YCBM user here coming from Calendly - this is a missing piece - a simple one line entry box for a cancellation note would be helpful to include in a cancellation notice.
For example: Sorry - our office is closed due to weather today. Please see this link to reschedule. We are sorry for the inconvenience.
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### Author:  [@Ben](https://forum.youcanbook.me/u/Ben)
#### Post date: [March 9, 2026, 2:17pm UTC](https://forum.youcanbook.me/t/booking-rejection-cancellation-rescheduling-reason/3858/4 "2026-03-09T14:17:25Z")
@jream we are working on a way to bulk action bookings and this would allow a custom message (email copy) to be sent out. This would allow folks to reschedule, or if you needed to cancel things entirely to rebook for a different time.