# Bookings being paid but not confirming

**URL:** <https://forum.youcanbook.me/t/bookings-being-paid-but-not-confirming/4423>\
**Category:** Miscellaneous\
**Created:** [June 18, 2026, 2:31pm UTC](https://forum.youcanbook.me/t/bookings-being-paid-but-not-confirming/4423 "2026-06-18T14:31:05Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![therugsamurai](https://avatars.discourse-cdn.com/v4/letter/t/f6c823/32.png) [@therugsamurai](https://forum.youcanbook.me/u/therugsamurai)\
**Post date:** [June 18, 2026, 2:31pm UTC](https://forum.youcanbook.me/t/bookings-being-paid-but-not-confirming/4423/1 "2026-06-18T14:31:05Z")

</div>

I’ve had multiple clients arrive to my studio, showing evidence that they booked and paid an available slot through my YouCanBookMe integration.

But, I never received any confirmation of the booking, and the slot’s were still marked as available. They never received my confirmation emails either. Their bank statement does indicate a payment was made and finalized through my website’s integration, though.

I haven’t had this issue before and haven’t changed anything about my booking page. I have a paid subscription with YouCanBookMe. I’ve lost a good amount of money/bookings the past week because of this.

Appreciate any help toward repairing this.