# Cannot login back to the dashboard
**URL:** https://forum.youcanbook.me/t/cannot-login-back-to-the-dashboard/1851
**Category:** Miscellaneous
**Created:** [September 18, 2022, 4:50pm UTC](https://forum.youcanbook.me/t/cannot-login-back-to-the-dashboard/1851 "2022-09-18T16:50:07Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@raj](https://forum.youcanbook.me/u/raj)
#### Post date: [September 18, 2022, 4:50pm UTC](https://forum.youcanbook.me/t/cannot-login-back-to-the-dashboard/1851/1 "2022-09-18T16:50:07Z")
Hey there,
We used the service for the longest time for our KTM - Cook like a Local service - [Removed by admin] … of course during the pandemic, we had to close the course… activating it back on now, and for the life of me cannot remember the password - I believe the username email is [Remobed by admin] - the system is not sending a mail to me… so I cannot even reset the password…
What is going on? Help… need to update the service asap… the course is starting soon!
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### Author:  [@Ben](https://forum.youcanbook.me/u/Ben)
#### Post date: [September 21, 2022, 12:00am UTC](https://forum.youcanbook.me/t/cannot-login-back-to-the-dashboard/1851/2 "2022-09-21T00:00:38Z")
Hi @raj I am sorry you aren’t able to get back in. I will send you a DM and get you squared away.