# Changing Calendar Account

**URL:** <https://forum.youcanbook.me/t/changing-calendar-account/827>\
**Category:** Account Management\
**Created:** [June 10, 2020, 12:03am UTC](https://forum.youcanbook.me/t/changing-calendar-account/827 "2020-06-10T00:03:14Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![DarrylMacKenzie](https://avatars.discourse-cdn.com/v4/letter/d/74df32/32.png) [@DarrylMacKenzie](https://forum.youcanbook.me/u/DarrylMacKenzie)\
**Post date:** [June 10, 2020, 12:03am UTC](https://forum.youcanbook.me/t/changing-calendar-account/827/1 "2020-06-10T00:03:14Z")

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(I am having problems posting this since I can have only 2 links per post. I will change some of my links to not look like a link.)  
I have been using a calendar for years via Google Calendar called DarrylMacKenzie @ Cox net, with my customers booking via Coach-Darryl You Can Book Me]  
I changed my google email calendar address from DarrylMacKenzie @ Cox Net to Darryl MacKenzie @ iCloud Com. Same calendar, but correctly changed name  
When I sign into You Can Book me, I can see all calendar dates and make changes to the calendar. It says the calendar is for Google account Darryl MacKenzie @ [iCloud.com](http://iCloud.com), This works correctly.  
But, when my customers click on Coach-Darryl You Can Book Me, they go to a blank calendar.  
I found the location in You Can Book me parameters area to change the first node of my “Coach-Darryl You Can Book Me” It currently has the “Coach-Darryl” part listed as “DarrylMacKenzie You Can Book Me”. When I try to change the “DarrylMacKenzie You Can Book Me” to “Coach-Darryl You Can Book Me” It says that is not available, as if it is currently being used.  
I suspect the “Coach-Darryl” part must be unconnected from my old account before I can connect it to the new one. ???  
All my clients have the Coach-Darryl part for booking.  
Please help me fix this.  
Thanks from San Diego.

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**Author:** ![tiffany](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.youcanbook.me/tiffany/32/77_2.png) [@tiffany](https://forum.youcanbook.me/u/tiffany)\
**Post date:** [June 11, 2020, 11:22am UTC](https://forum.youcanbook.me/t/changing-calendar-account/827/2 "2020-06-11T11:22:49Z")

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> [@DarrylMacKenzie](#):
>
> DarrylMacKenzie

Hi Darryl, Tiffany here from the [YouCanBook.me](http://YouCanBook.me) team. There are two issues at play on your account we need to resolve.

Issue 1 - You have several calendar accounts integrated with [YouCanBook.me](http://YouCanBook.me).

Two of these calendars of those have access to the calendar: Darryl MacKenzie @ iCloud. This makes [YouCanBook.me](http://YouCanBook.me) think you are linking to 2 calendars when you’re only linking to one.

To resolve this issue - go to your Integrations page, and remove the integrated calendar @ [cox.net](http://cox.net) - This won’t cause any disruption because the correct calendar is still being linked through the other account.

Issue 2 - there seems to be an all-day event set to busy on your @ icloud calendar that is blocking your availability. Please check events at the top of your Google calendar that may be set to busy - or an invitations you may have declined. Tips here: [https://support.youcanbook.me/article/355-no-availability](https://support.youcanbook.me/article/355-no-availability)

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**Author:** ![DarrylMacKenzie](https://avatars.discourse-cdn.com/v4/letter/d/74df32/32.png) [@DarrylMacKenzie](https://forum.youcanbook.me/u/DarrylMacKenzie)\
**Post date:** [July 24, 2020, 6:28pm UTC](https://forum.youcanbook.me/t/changing-calendar-account/827/3 "2020-07-24T18:28:51Z")

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My customers can still not see my calendar.  
I removed the second calendar as requested  
I can sign into the area to set parameters for my calendar account.  
But, about half the time when a client clicks on https:// Coach-Darryl. YouCanBook. Me They get that the calendar is not available, and it says tell the calendar owner to check settings at “account status page”. When I click on the link, there is no page by that name. There seems to be no pattern for denial. I was denied 3 times today, then as I type this it works on my MAC. Then I try it on my iPad and I get the error  
Please help!

 ![IMG_68F6FB5F28AC-1](https://canada1.discourse-cdn.com/flex027/uploads/ycbm/original/1X/3cb0925f811f334711efcdf11d116acec99d829c.jpeg)

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**Author:** ![Ben](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.youcanbook.me/ben/32/772_2.png) [@Ben](https://forum.youcanbook.me/u/Ben)\
**Post date:** [July 24, 2020, 6:38pm UTC](https://forum.youcanbook.me/t/changing-calendar-account/827/4 "2020-07-24T18:38:21Z")

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Hi @DarrylMacKenzie head to the integrations screen and remove your [cox.net](http://cox.net) account: [https://app.youcanbook.me/#/account/integrations](https://app.youcanbook.me/#/account/integrations)

This should then have your page connecting to only one calendar. Right now it is trying to connect to the same calendar under two different calendar accounts, throwing the error.

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**Author:** ![DarrylMacKenzie](https://avatars.discourse-cdn.com/v4/letter/d/74df32/32.png) [@DarrylMacKenzie](https://forum.youcanbook.me/u/DarrylMacKenzie)\
**Post date:** [July 24, 2020, 7:30pm UTC](https://forum.youcanbook.me/t/changing-calendar-account/827/5 "2020-07-24T19:30:17Z")

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Yeah! It worked!  
Thank you very much for your time and expertise! 🙂
