# Emergency: My link isn't working

**URL:** <https://forum.youcanbook.me/t/emergency-my-link-isnt-working/2573>\
**Category:** Miscellaneous\
**Created:** [January 31, 2024, 3:51pm UTC](https://forum.youcanbook.me/t/emergency-my-link-isnt-working/2573 "2024-01-31T15:51:31Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![bmaher](https://avatars.discourse-cdn.com/v4/letter/b/7ea924/32.png) [@bmaher](https://forum.youcanbook.me/u/bmaher)\
**Post date:** [January 31, 2024, 3:51pm UTC](https://forum.youcanbook.me/t/emergency-my-link-isnt-working/2573/1 "2024-01-31T15:51:31Z")

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When students click on my link, it redirects them to:

"Sorry, something’s not quite right

An unexpected error has occurred. To protect our customers, we can’t process your request right now:

But,everything looks correct in my account and there are no errors and the bot was zero help. Why isn’t there a tech support option?

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**Author:** ![Jamie](https://avatars.discourse-cdn.com/v4/letter/j/aca169/32.png) [@Jamie](https://forum.youcanbook.me/u/Jamie)\
**Post date:** [February 1, 2024, 2:57pm UTC](https://forum.youcanbook.me/t/emergency-my-link-isnt-working/2573/2 "2024-02-01T14:57:36Z")

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Hi, thanks for reaching out to report the issue you experienced. I see that our support team was able to assist you and your booking page got sorted.

Please reach out to us if there’s anything else we can assist you with.