# I need to remove the YCBM logo from emails to the team

**URL:** <https://forum.youcanbook.me/t/i-need-to-remove-the-ycbm-logo-from-emails-to-the-team/2746>\
**Category:** Customization\
**Created:** [May 3, 2024, 10:17pm UTC](https://forum.youcanbook.me/t/i-need-to-remove-the-ycbm-logo-from-emails-to-the-team/2746 "2024-05-03T22:17:41Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![itsmemarcos](https://avatars.discourse-cdn.com/v4/letter/i/b487fb/32.png) [@itsmemarcos](https://forum.youcanbook.me/u/itsmemarcos)\
**Post date:** [May 3, 2024, 10:17pm UTC](https://forum.youcanbook.me/t/i-need-to-remove-the-ycbm-logo-from-emails-to-the-team/2746/1 "2024-05-03T22:17:41Z")

</div>

_(sorry for my English)_  
My client doesn’t accept having the YCBM logo in the email notification to the team or person who scheduled the meeting.

I subscribe to the plan for 2 calendars and managed to remove the logo from the scheduling page.

For the emails, I looked everywhere but couldn’t remove it. Can you help me so I don’t have to cancel my plan?

---

<div class="post-metadata">

**Author:** ![itsmemarcos](https://avatars.discourse-cdn.com/v4/letter/i/b487fb/32.png) [@itsmemarcos](https://forum.youcanbook.me/u/itsmemarcos)\
**Post date:** [May 7, 2024, 7:08pm UTC](https://forum.youcanbook.me/t/i-need-to-remove-the-ycbm-logo-from-emails-to-the-team/2746/2 "2024-05-07T19:08:26Z")

</div>

## Eu preciso de um suporte. Logado na plataforma, vou em ajuda, mas não tenho retorno. Apenas de um bot. Como consigo ajuda ou falar com o suporte humano?

I need support. Logged into the platform, I go to help, but I don’t hear back. Only a bot. How can I get help or talk to human support?

I need to remove both the logo and the message in the footer “This email was sent to you about a booking made through YouCanBookMe”. I’m paying for the service, and paid two calendars to remove this.

---

<div class="post-metadata">

**Author:** ![GaryBrett](https://avatars.discourse-cdn.com/v4/letter/g/a698b9/32.png) [@GaryBrett](https://forum.youcanbook.me/u/GaryBrett)\
**Post date:** [July 12, 2024, 11:12am UTC](https://forum.youcanbook.me/t/i-need-to-remove-the-ycbm-logo-from-emails-to-the-team/2746/3 "2024-07-12T11:12:38Z")

</div>

Did you manage to get this sorted, I’m having the same issue