# Incorrect display of available hours

**URL:** <https://forum.youcanbook.me/t/incorrect-display-of-available-hours/2243>\
**Category:** Availability\
**Created:** [May 7, 2023, 7:26pm UTC](https://forum.youcanbook.me/t/incorrect-display-of-available-hours/2243 "2023-05-07T19:26:36Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![danielaivanova](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.youcanbook.me/danielaivanova/32/714_2.png) [@danielaivanova](https://forum.youcanbook.me/u/danielaivanova)\
**Post date:** [May 7, 2023, 7:26pm UTC](https://forum.youcanbook.me/t/incorrect-display-of-available-hours/2243/1 "2023-05-07T19:26:36Z")

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Hi everyone,

Would you please help me fix two issues? First, the available hours I`ve set are not shown correctly in my booking page. For example, 18:00 PM in Wednesdays should not be available, but it displays in the booking calendar.  
Second situation is between my time and the time of my clients. In the e-mail I receive the following:

Booking: Daniela Ivanova  
Start: 10 May 2023, Wednesday 16:00  
End: 10 May 2023, Wednesday 17:00  
Duration: 1 час  
Their timezone: UTC  
Their start time: 10 May 2023, Wednesday 13:00  
Their end time: 10 May 2023, Wednesday 14:00

Me and my client are both in the same timezone. And this is not the first case that happens.

Thanks a lot in advance!

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**Author:** ![Ben](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.youcanbook.me/ben/32/772_2.png) [@Ben](https://forum.youcanbook.me/u/Ben)\
**Post date:** [May 10, 2023, 7:12pm UTC](https://forum.youcanbook.me/t/incorrect-display-of-available-hours/2243/2 "2023-05-10T19:12:01Z")

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@danielaivanova I am sorry you are hitting some issues.

For the timezone, if you are only meeting with clients locally then you can uncheck this box:

 ![image](https://canada1.discourse-cdn.com/flex027/uploads/ycbm/original/1X/a58fc7c44d1d1b269adcced7d0b14e42f951c023.png)

This will mean that we will not detect the bookers timezone. We use the IP address of folks to show the timezone, if someone is using a VPN (virtual private network) or a firewall or a mobile network the IP address may be reported inaccurately.

The timezone also may be impacting your availability. I set your timezone manually and now your times for Wednesday are showing accurately. Please refresh things on your end and let me know if you see the same thing. I suspect that your calendar may not be reporting your timezone accurately.

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**Author:** ![danielaivanova](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.youcanbook.me/danielaivanova/32/714_2.png) [@danielaivanova](https://forum.youcanbook.me/u/danielaivanova)\
**Post date:** [May 12, 2023, 9:09am UTC](https://forum.youcanbook.me/t/incorrect-display-of-available-hours/2243/3 "2023-05-12T09:09:10Z")

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Now everything works perfect. My timezone was changed to US (I`m in Europe). Also all the hours are now displayed correctly.  
Thank you for the quick reaction!