# Integrating Zapier with YouCanBookMe

**URL:** https://forum.youcanbook.me/t/integrating-zapier-with-youcanbookme/1649
**Category:** Miscellaneous
**Created:** [March 27, 2022, 6:33pm UTC](https://forum.youcanbook.me/t/integrating-zapier-with-youcanbookme/1649 "2022-03-27T18:33:16Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![LeroySchulz](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.youcanbook.me/leroyschulz/32/344_2.png) [@LeroySchulz](https://forum.youcanbook.me/u/LeroySchulz)
#### Post date: [March 27, 2022, 6:33pm UTC](https://forum.youcanbook.me/t/integrating-zapier-with-youcanbookme/1649/1 "2022-03-27T18:33:16Z")

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I already use the Zapier/YCBM integration for a few things and I just spent time setting up new functionality but I can’t find two things:

1. the cancellation reason notes when a client cancels a booking.
2. the new _and_ old date/time when a client reschedules a booking.

Am I overlooking these or is YCBM not sending this information to Zapier?

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### Author: ![Ben](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.youcanbook.me/ben/32/772_2.png) [@Ben](https://forum.youcanbook.me/u/Ben)
#### Post date: [April 22, 2022, 12:34pm UTC](https://forum.youcanbook.me/t/integrating-zapier-with-youcanbookme/1649/2 "2022-04-22T12:34:12Z")

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Hey Leroy, I am terribly sorry on the long delay here. I have been meaning to test things out. With that said you are not overlooking things. There are some limitations with how the Zapier integration works currently. We are working on scoping out an update to this to bring in more information.

Before that happens though, I highly recommend to use the webhook feature through Zapier (if you have a premium Zapier plan). This will allow you to send anything you want through at the different triggers. We have a video to explain here: [Passing data to other systems](https://support.youcanbook.me/article/347-passing-data-from-ycbm#webzap)

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### Author: ![Brain011](https://avatars.discourse-cdn.com/v4/letter/b/5daacb/32.png) [@Brain011](https://forum.youcanbook.me/u/Brain011)
#### Post date: [March 5, 2023, 11:03am UTC](https://forum.youcanbook.me/t/integrating-zapier-with-youcanbookme/1649/3 "2023-03-05T11:03:37Z")

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Thanks @Ben I have premium zapier plan and I don’t know about this webhook feature before now I am using this feature. Thanks again for guidance.

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### Author: ![LeroySchulz](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.youcanbook.me/leroyschulz/32/344_2.png) [@LeroySchulz](https://forum.youcanbook.me/u/LeroySchulz)
#### Post date: [April 16, 2023, 12:53am UTC](https://forum.youcanbook.me/t/integrating-zapier-with-youcanbookme/1649/4 "2023-04-16T00:53:29Z")

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> We are working on scoping out an update to this to bring in more information.

Have the limitations you mentioned above been addressed yet?
