# Reschedule email

**URL:** <https://forum.youcanbook.me/t/reschedule-email/342>\
**Category:** Customization\
**Created:** [July 17, 2019, 2:28pm UTC](https://forum.youcanbook.me/t/reschedule-email/342 "2019-07-17T14:28:30Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![jeanlebon](https://avatars.discourse-cdn.com/v4/letter/j/54ee81/32.png) [@jeanlebon](https://forum.youcanbook.me/u/jeanlebon)\
**Post date:** [July 17, 2019, 2:28pm UTC](https://forum.youcanbook.me/t/reschedule-email/342/1 "2019-07-17T14:28:30Z")

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Bonjour,

I dont know how to remove the YCBM image logo from a Notification email If booking rescheduled by the booker. (see image below)

Thanks,  
JB

 ![sansYCBM](https://canada1.discourse-cdn.com/flex027/uploads/ycbm/original/1X/f300dfa861122c6e61e131afdf4b972135352cd3.jpeg)

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**Author:** ![Ben](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.youcanbook.me/ben/32/772_2.png) [@Ben](https://forum.youcanbook.me/u/Ben)\
**Post date:** [July 17, 2019, 2:36pm UTC](https://forum.youcanbook.me/t/reschedule-email/342/2 "2019-07-17T14:36:27Z")

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Hi JB, Any email that is sent from [notifications@youcanbook.me](mailto:notifications@youcanbook.me) will have the YCBM logo included. If you adjust the from email then the logo will be removed. Keep in mind if you are sending the logo to someone at the same domain the logo will still be visible, as we treat that as an internal notification.

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**Author:** ![jeanlebon](https://avatars.discourse-cdn.com/v4/letter/j/54ee81/32.png) [@jeanlebon](https://forum.youcanbook.me/u/jeanlebon)\
**Post date:** [July 17, 2019, 2:42pm UTC](https://forum.youcanbook.me/t/reschedule-email/342/3 "2019-07-17T14:42:39Z")

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Bonjour Ben,  
This is Perfect. Thanks for your help!  
JB

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**Author:** ![SAT-ATC](https://avatars.discourse-cdn.com/v4/letter/s/439d5e/32.png) [@SAT-ATC](https://forum.youcanbook.me/u/SAT-ATC)\
**Post date:** [May 3, 2021, 10:30am UTC](https://forum.youcanbook.me/t/reschedule-email/342/4 "2021-05-03T10:30:44Z")

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Hello @Ben

Is this solution not valid with the shipment to several recipients?  
[Image removed by admin]

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**Author:** ![Ben](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.youcanbook.me/ben/32/772_2.png) [@Ben](https://forum.youcanbook.me/u/Ben)\
**Post date:** [May 3, 2021, 10:45am UTC](https://forum.youcanbook.me/t/reschedule-email/342/5 "2021-05-03T10:45:25Z")

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@SAT-ATC anytime there are multiple custom emails we treat that as an internal communication so our logo will be in place. To get around this create a separate email that will be triggered into your helpdesk.

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**Author:** ![David](https://avatars.discourse-cdn.com/v4/letter/d/aeb1de/32.png) [@David](https://forum.youcanbook.me/u/David)\
**Post date:** [May 19, 2021, 9:19am UTC](https://forum.youcanbook.me/t/reschedule-email/342/6 "2021-05-19T09:19:40Z")

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Will there be an option to hide YCBM logo in “internal communications”? we really need this option.

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**Author:** ![Ben](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.youcanbook.me/ben/32/772_2.png) [@Ben](https://forum.youcanbook.me/u/Ben)\
**Post date:** [May 20, 2021, 2:46pm UTC](https://forum.youcanbook.me/t/reschedule-email/342/7 "2021-05-20T14:46:35Z")

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Hi @David yes this is on our radar to build out a feature to remove our branding from all emails. I don’t have a timeframe, but it is something our design team is scoping out.

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**Author:** ![David](https://avatars.discourse-cdn.com/v4/letter/d/aeb1de/32.png) [@David](https://forum.youcanbook.me/u/David)\
**Post date:** [May 21, 2021, 7:19am UTC](https://forum.youcanbook.me/t/reschedule-email/342/8 "2021-05-21T07:19:37Z")

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Thank you! we are really looking forward to this feature implemented!

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**Author:** ![LeroySchulz](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.youcanbook.me/leroyschulz/32/344_2.png) [@LeroySchulz](https://forum.youcanbook.me/u/LeroySchulz)\
**Post date:** [February 2, 2022, 7:04pm UTC](https://forum.youcanbook.me/t/reschedule-email/342/9 "2022-02-02T19:04:50Z")

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> [@David](#):
>
> Will there be an option to hide YCBM logo in “internal communications”? we really need this option.

I would like to see that option as well.

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**Author:** ![LeroySchulz](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.youcanbook.me/leroyschulz/32/344_2.png) [@LeroySchulz](https://forum.youcanbook.me/u/LeroySchulz)\
**Post date:** [April 16, 2023, 12:55am UTC](https://forum.youcanbook.me/t/reschedule-email/342/10 "2023-04-16T00:55:57Z")

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> [@Ben](#):
>
> Hi @David yes this is on our radar to build out a feature to remove our branding from all emails. I don’t have a timeframe, but it is something our design team is scoping out.

Hi Ben, is there an update on this?
