# Resetting Password feature not working

**URL:** <https://forum.youcanbook.me/t/resetting-password-feature-not-working/959>\
**Category:** App Feedback\
**Created:** [October 8, 2020, 12:23am UTC](https://forum.youcanbook.me/t/resetting-password-feature-not-working/959 "2020-10-08T00:23:00Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![bassamali01](https://avatars.discourse-cdn.com/v4/letter/b/db5fbb/32.png) [@bassamali01](https://forum.youcanbook.me/u/bassamali01)\
**Post date:** [October 8, 2020, 12:23am UTC](https://forum.youcanbook.me/t/resetting-password-feature-not-working/959/1 "2020-10-08T00:23:00Z")

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I have heard from multiple coworkers that the reset feature is not working anymore. If you see on the image attached, that’s the page you get to when you click the button you get on you email. Once you get on the page though, you can’t really reset the password. Like when I click on “Set Password”, the button loads but doesn’t do anything after.

 ![Capture](https://canada1.discourse-cdn.com/flex027/uploads/ycbm/original/1X/a183eb64f3444b5bbf0195fd4f9a87d53b7373ab.png)

Can I get any assistance regarding this? Many of our colleagues can’t access their YCBM because of this.

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**Author:** ![Ben](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.youcanbook.me/ben/32/772_2.png) [@Ben](https://forum.youcanbook.me/u/Ben)\
**Post date:** [October 9, 2020, 2:38pm UTC](https://forum.youcanbook.me/t/resetting-password-feature-not-working/959/2 "2020-10-09T14:38:08Z")

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@bassamali01 I am sorry your team ran into some trouble. We have pushed out a fix for the password reset flow. Can you attempt again to see if things are working as expected now? Thank you.