# Upgrade to professional, booking pages not recognising the update

**URL:** <https://forum.youcanbook.me/t/upgrade-to-professional-booking-pages-not-recognising-the-update/4085>\
**Category:** Availability\
**Created:** [April 24, 2025, 9:44am UTC](https://forum.youcanbook.me/t/upgrade-to-professional-booking-pages-not-recognising-the-update/4085 "2025-04-24T09:44:25Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Uschi](https://avatars.discourse-cdn.com/v4/letter/u/958977/32.png) [@Uschi](https://forum.youcanbook.me/u/Uschi)\
**Post date:** [April 24, 2025, 9:44am UTC](https://forum.youcanbook.me/t/upgrade-to-professional-booking-pages-not-recognising-the-update/4085/1 "2025-04-24T09:44:25Z")

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I have upgraded to the professional version of YCBM and even a day after the upgrade and the payment gone through successfully, my booking pages still show as offline with the message that I have to upgrade to make them available. When I click on the ‘upgrade’ link, it has registered that I am on the professional plan, but the booking page is still offline - I have not found anywhere I can update this. I have messaged support and I am not getting anything back, getting desperate!

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**Author:** ![Uschi](https://avatars.discourse-cdn.com/v4/letter/u/958977/32.png) [@Uschi](https://forum.youcanbook.me/u/Uschi)\
**Post date:** [April 24, 2025, 9:54am UTC](https://forum.youcanbook.me/t/upgrade-to-professional-booking-pages-not-recognising-the-update/4085/2 "2025-04-24T09:54:02Z")

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The support team have now triggered an update to my account and I am back to being operational, thank you!

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**Author:** ![Ben](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.youcanbook.me/ben/32/772_2.png) [@Ben](https://forum.youcanbook.me/u/Ben)\
**Post date:** [April 24, 2025, 1:43pm UTC](https://forum.youcanbook.me/t/upgrade-to-professional-booking-pages-not-recognising-the-update/4085/3 "2025-04-24T13:43:33Z")

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@Uschi Thank you for your patience. I am glad things are working as expected for you now. We will dig into this a bit more to see what happened here.
