# Urgent Problem - Phone Number Not Being Accepted

**URL:** <https://forum.youcanbook.me/t/urgent-problem-phone-number-not-being-accepted/2879>\
**Category:** Miscellaneous\
**Created:** [July 5, 2024, 4:07pm UTC](https://forum.youcanbook.me/t/urgent-problem-phone-number-not-being-accepted/2879 "2024-07-05T16:07:03Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Archmarketing](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.youcanbook.me/archmarketing/32/498_2.png) [@Archmarketing](https://forum.youcanbook.me/u/Archmarketing)\
**Post date:** [July 5, 2024, 4:07pm UTC](https://forum.youcanbook.me/t/urgent-problem-phone-number-not-being-accepted/2879/1 "2024-07-05T16:07:04Z")

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We are trying to book an appointment for a contact, and the booking form keeps rejecting the phone number.

It’s a UK number +44 1446 500720

I select the UK flag for the country drop-down menu, and remove the +44 so it shows 1446 500720, but it still doesn’t work.

The phone number is valid - our call setter reached the contact using that number.  
I also used another online validation tool to check the number, it said it is valid.

What can we do in order to complete the booking ASAP?

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<div class="post-metadata">

**Author:** ![Archmarketing](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.youcanbook.me/archmarketing/32/498_2.png) [@Archmarketing](https://forum.youcanbook.me/u/Archmarketing)\
**Post date:** [July 5, 2024, 4:35pm UTC](https://forum.youcanbook.me/t/urgent-problem-phone-number-not-being-accepted/2879/2 "2024-07-05T16:35:54Z")

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FYI - I have worked around this issue so I could complete the booking; I simply turned off the Required checkbox, and then did NOT include the phone number in the form; it went through OK. This is not a good solution, but at least I got the current booking accepted. I have now turned back on the Required checkbox.