Bold attribute not working in emails

Hi there,

I’ve run into a few cases where the bold attribute is not working as expected in emails.

For instance, here’s a case where two variables are specified as bold, but they aren’t bold in the preview. Other variables on that email are fine.

I have a hunch that the variable can contain the + character.

What’s the solution to this?

@LeroySchulz the issue here might be that you have a trailing * in your option:

This appears to be breaking the ** ** bold parameter.

That’s there intentionally for the conventional use of an asterisk to provide additional information and clarification.

What’s the workaround?

You could remove it from the styling in the email so you would only have *{BASEMENT} that should do the trick.

I’ll try that, thanks.

Note that the ideal solution for me that would address this is the suggestion at

Hi Leroy,

You can also use underscores _ instead of asterisks * to create bold text (the formatting buttons default to asterisks but both work)

If you add __{BASEMENT}__ that will work.


That worked, thank you!

Can this be added to Stylize your booking page and emails - Support so that others don’t have to go around to find out how to do this?