I am trying to add the following link on the calendar event:
So I am able to instant message on WhatsApp to the people who booked directly from my calendar.
The only problem is…
The Shorthand code {PHONE} also adds up the plus sign before the country code, so when I try to click on the link after someone booked, it shows the following:
The issue I think is when you add {PHONE} the Shorthand code gives +1-123-456-7890 (the number with the plus sign), and WhatsApp don’t read that… What you think I could do?
I will put in a feature request to get some more options added. One option in the interim would be to explore using something like Zapier to format the number a different way, then output the link you need and send it through to you.
You can hide it, but the issue here is that you would need the user to add the phone number again in order for it to come through in the format you need. Hiding it will prevent bookers from filling this out.
Keith from the development team here. It sounds like Ben already has you heading towards a neat workaround there, but I was interested to spot the format of the WhatsApp link - I hadn’t seen that before.
I just wanted to let you know we’ve created a ticket on our system to solve this problem in a more direct way. I’d love to see a simple way for all our users to build clickable WhatsApp links like this in their notifications.
Thanks for bringing the possibility to our attention!
Hi Ben,
I have a similar issue as Daniel. I would like the phone number to be formatted as 514-555-5555 instead of +15145555555. Would the solution you found for Daniel work for me?
Thanks !
@formationqb I do not think that will work for you. Daniel already had the customer’s information pre populating so the hidden form field worked for him. I will submit a feature request to have more formatting options for the phone number field. An option in the interim would be to add another form field (not a phone field, but a text field) to confirm phone number and use that which should format as they customer enters it.