Changed my account email address, now can't log-in

Updated my email address from a google email address (which I used to log-in) to a non-google email address, now I can’t log-in or a request a new password. I also can’t receive any reset password emails. HELP (please change my email address back to the original gmail address so I can log-in, it’s urgent!)

Hi @alexlouiserose sorry you are running into trouble. We sent you an email to the email address you used on the forum. If you still have access to the old email, you should be getting password reset emails and setup a new password.

I’m having this same issue. We updated our domain and now I can’t log in. Please help me.

@jswick welcome to the forum. You can attempt a password reset here:

If that still isn’t working send me a Direct Message with your new account email address.

It didn’t work and I can’t find how to direct message you.