Help resetting to default/free features

Hi, I believe I’ve turned off all paid features but it still isn’t working. Please advise and thank you in advance. Additionally, I have recently been charged for a full year, but have switched to the free version. Please advise. Thank you

Hi @cbrink I’ve noticed that you sent a cancellation request in July 27th. 2024. I can see the account is free now. If this was not your case. Please, feel free to reach us at support@youcanbook.me., and let us know the email address associated to the account for the incident, and we will be glad to assist you.