Would you please help me fix two issues? First, the available hours I`ve set are not shown correctly in my booking page. For example, 18:00 PM in Wednesdays should not be available, but it displays in the booking calendar.
Second situation is between my time and the time of my clients. In the e-mail I receive the following:
Booking: Daniela Ivanova
Start: 10 May 2023, Wednesday 16:00
End: 10 May 2023, Wednesday 17:00
Duration: 1 час
Their timezone: UTC
Their start time: 10 May 2023, Wednesday 13:00
Their end time: 10 May 2023, Wednesday 14:00
Me and my client are both in the same timezone. And this is not the first case that happens.
This will mean that we will not detect the bookers timezone. We use the IP address of folks to show the timezone, if someone is using a VPN (virtual private network) or a firewall or a mobile network the IP address may be reported inaccurately.
The timezone also may be impacting your availability. I set your timezone manually and now your times for Wednesday are showing accurately. Please refresh things on your end and let me know if you see the same thing. I suspect that your calendar may not be reporting your timezone accurately.
Now everything works perfect. My timezone was changed to US (I`m in Europe). Also all the hours are now displayed correctly.
Thank you for the quick reaction!