Problems with the 15-minute grid and one-hour appointments

Hello!

For a few weeks now, in one-hour slots starting at 10:15 or 20:45 but lasting an hour, the list of fifteen-minute slots has been appearing.
I am enclosing a picture to help you understand it better:

I only offer eight appointments a day, always at this hour:
10:15
11:30
12:45
14:45
16:00
17:15
18:30
19:45

And it doesn’t look good if all the 15-minute gaps appear. A week ago this problem didn’t occur. In the google calendar I have 15-minute breaks between appointments.

If you have your grid increment set to 15 minutes we will show availability in 15 minute timeslots. Also if anytime there is a row of times with no free time it will be removed: https://support.youcanbook.me/article/531-hiding-unavailable-rows

Here is how to adjust your increment display:

They used to hide and there was no problem, but since a few weeks ago this is no longer the case. For example, right now the hours of 11:45, 12:00, 12: 15 appear in light grey because they cannot be booked in them, before they disappeared.


Here is the calendar on my website, where you can see the problem.

I helped you in another thread. Feel free to answer there.

Sorry Ben, this link is no longer available and I cannot find grid increments in the settings.
Brenda

@Brenda_TSA The grid is now built by the start time interval you set here: