Unable to set "Cancellations & reschedules"

Hello, when I go onto the “Cancellations & reschedules options”, nothing appears. I’ve checked every single setting, and nothing allows me to set cancellations or reschedules, they are disabled by default.

This is what I see on my page: Screenshot-2024-05-21-at-10-50-54 hosted at ImgBB — ImgBB

Hi @xbertrandias

Thank you for bringing this to our attention. A support case has been generated for you, and we will be in touch with you directly regarding it. You should have already received an email about the case.