Adapting Shorthand Codes to Several Languages in Reminder Emails

1

Hi all!

So I have a question: I send reminder emails after a booking, which need to support multiple languages. While the content of the email can be written in various languages (e.g., German and English), the shorthand codes, such as {START-TIME} and {START-DATE}, always appear in English because the form’s base language is English.

Example:

DE
Nur eine kleine Erinnerung: Unser Treffen beginnt um {START-TIME} am {START-DATE}.

EN
Just a reminder that our meeting is starting at {START-TIME} on {START-DATE}.

Ideally, I’d like {START-TIME} and {START-DATE} to adapt to the language shown (e.g., showing “Dienstag, 15:00” for German and “Tuesday, 15:00” for English).

My Questions:

  1. Is it possible to configure shorthand codes to adapt to the displayed language?
  2. If yes, how can I set up the shorthand codes or implement a workaround for this?

Thank you in advance for any guidance or examples you can share!

2

@vh130 depending on your setup, if you have a form field for English/German, you can conditionally show any text at all. Something like this:

{IF}{LANG}{EQUALS}English{THEN}Info of stuff in English{ENDIF}{IF}{LANG}{EQUALS}German{THEN}Infos zu Sachen auf Deutsch{ENDIF}

You would need a form field on your form that has the selection and Shorthand code of LANG for this to work.

Further you can use other Shorthand codes to format the start time as you need to. Check out this glossary.

More information on conditional things here.