I’ve had multiple clients arrive to my studio, showing evidence that they booked and paid an available slot through my YouCanBookMe integration.
But, I never received any confirmation of the booking, and the slot’s were still marked as available. They never received my confirmation emails either. Their bank statement does indicate a payment was made and finalized through my website’s integration, though.
I haven’t had this issue before and haven’t changed anything about my booking page. I have a paid subscription with YouCanBookMe. I’ve lost a good amount of money/bookings the past week because of this.
Appreciate any help toward repairing this.