Hi! I have the free version of YCBM.
I was receiving email notifcations when someone booked an appointment with me, and now I am not.
I checked all settings and cannot figure it out. Do I now need to pay for the service in order to receive notifications? I do see the appointment pop up on my google calendar, but the email notifications were very helpful!
I am not the most tech savvy person by the way.
Thanks!
Maria
food coach
hi Maria - it could be that you accidentally unsubscribed from our notifications. Whats your booking page URL? We can look up your account and if that’s the case, resubscribe you.
https://chefmariacooper.youcanbook.me/
Thank you!
It looks like emails are being delivered. If you search for the subject “Booked:” you may find them. They could be in spam or a different folder.
Hi! I’m all the sudden not receiving notifications either. I searched my inbox and even whitelisted (I think, I’m not super duper tech savy) youcanbook.me. Hmmm . . . . What might be going on? I don’t want to miss appointments. They do show up on my calendar.
hi colleen - looks like you unsubscribed from our emails. I’ve just resubscribed you.
Hi Tiffany @tiffany
Looks like I have the same issue - after 13th of August I do not get any notifications about new bookings. Could you please check and fix that cause in Settings everything is fine and I have received such notifications before.
Best,
Jack
I’ve resubscribed your email as well, Jack.
Hi!
I need your help.
Notifications after booking to booker is not being sent.
To booker’s mail tray only arrives event mail.
https://aceleradoradeempresarios.youcanbook.me/
Tranks
Sorry on the delay. I checked in our email system and I see that emails on the most recent bookings were sent to you and the booker. You can see a record of this within the bookings dashboard and bookings timeline: https://support.youcanbook.me/article/382-actions-timeline