Connection Problem

1

One of my booking pages is giving this error:

“Connection problem
We’re sorry, it looks we’re having a few issues connecting with this account external calendar provider. Please try again later.”

I have re-authorized the underlying calendar and gmail account, but this has not fixed the problem.

1 Like
2

@indigo I am sorry on the long delay here. I am seeing successful bookings through the page that was having an issue. Feel free to send me a direct message if you are still having trouble.

1 Like
3

halo i have the same problem with connection to external calendar, can i ask you what you do for your problem?

4

@warnastudio if you have a lot of people booking in a short time period, Google will suspect things are spam and block the bookings. You will want to remove this option to invite your bookers as a participant:

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You can create Add To Calendar buttons in your notifications:

5

Dou you mean i have to invite email of person who will booking in my page one by one? Will this be permanent or will Google periodically not consider it spam?

6

This is periodic from Google, again if many people are booking in a short amount of time this can happen. And No you do not need to invite them individually. You can add buttons to your confirmation message and your confirmation email:

 To translate the "Add to Google Calendar" button use: 
[YOUR TEXT]({ADD-TO-GOOGLE-LINK}#addcalendarlink&useTarget=_blank&useClass=addToCalendarLink,addToGoogleLink)

 To translate the "Add to Office 365" button use:
[YOUR TEXT]({ADD-TO-MSLIVE-LINK}#addcalendarlink&useTarget=_blank&useClass=addToCalendarLink,addToMsLiveLink)

 To translate the "Download Calendar Invite" button use:
[YOUR TEXT]({ADD-TO-ICS-LINK}?#addcalendarlink&useTarget=_blank&useClass=addToCalendarLink,addToIcsLink)