Prevent double-booking of the same booking page across multiple team members

Availability
1

Hi everyone,

I’m trying to solve a specific real estate scheduling use case in YouCanBookMe and I’m not sure whether this is possible natively or if I need a workaround.

Our setup

  • We are a small real estate team.

  • Each property has its own booking page.

  • Multiple team members can conduct viewings for the same property.

  • Each team member has their own personal calendar and can simultaneously have viewings for different properties.

Example:

  • Property X → handled by Realtor A and Realtor B

  • Property Y → also handled by Realtor A and Realtor B

What we need

For a single property booking page:

  • if a client books a viewing at 2:00 PM with Realtor A,

  • the 2:00 PM slot should immediately become unavailable for Realtor B as well,

  • because only one viewing can happen for that property at that time.

However:

  • Realtor B should still be able to have other viewings at 2:00 PM for different properties.

Current problem

We are using:

  • Teams enabled

  • “Booker automatically assigned team member” with “Assign Team member based on order” option

But YCBM still treats each available team member as additional slot capacity.

So if Realtor A gets booked at 2:00 PM, the slot is still offered because Realtor B is available.

My question

Is there a native way in YCBM to:

  • share a single booking capacity across multiple team members

  • while still keeping separate personal calendars

  • and allowing bookings for different properties at the same time?

Thanks!

1 Like
2

@Martin Thank you for all the detail. Right now there is not an easy way to show availability across different team members or resources, everything is treated independently. Right now it would have to be a static pairing to give each agent a link to the specific property where we check a property calendar and then their calendar for conflicts. We are working on something that may help here. I will reach out to you and learn more about your setup and see how it could work.

1 Like