SMS deliveries blocked on AT&T phones - RESOLVED

At this time, AT&T is blocking SMS deliveries from notifications. users who use our SMS feature to send SMS to AT&T phones have reported that recipients on the AT&T carrier are not receiving SMS due to this block by AT&T.

This block is only happening with AT&T numbers – all others are being successfully delivered. We currently have a ticket open with our development team to adjust our SMS routing to prevent this block.

We will continue to post updates on this issue as progress is made.

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Update March 2020 - This SMS delivery issue affecting AT&T users has been resolved.