Stuck on onboarding - Freezes when creating booking page

1

Hi, I’m having issues completing the onboarding to start using the tool. It does not pass the loading state of creating a first booking page. The loading bar completes the progress and nothing else happens. I’ve tried for 3 days from different browsers, cleared the cache, nothing affects the issue. Help!

Screen Shot 2021-06-01 at 1.15.51 PM
Screen Shot 2021-06-01 at 1.15.51 PM1094×681 13.4 KB

Thanks :slight_smile:

2

@Kammiri I am sorry you hit a snag on building out your page. I moved a template into your account you should see that on your dashboard now: YouCanBook.me

I also extended your trial for a week to give you time to test things out.

3

Hi Ben, thanks for the prompt reply.

I can’t see the template:

Screen Shot 2021-06-02 at 8.33.03 AM
Screen Shot 2021-06-02 at 8.33.03 AM2458×1220 133 KB

PS: I’ve tried different URLs for the booking page but the issue remains.

4

Hi @Kammiri I sent you a response to the email thread. The issue here is that your calendar account won’t allow us to connect to a writeable calendar so the page creation is not working. I moved the template into your account so you should see that there now.