Subscription problems

Account Management
1

Hi! I’m usually charged i think around $200+, i want to make sure if it’s correct since this is my 2nd year.

I have 2 coach for my booking page, and client can choose the coach, see the coach’s calendar availability, and book from YCBM. I’m charged for 2 team members because i need 2 calendar, is this correct?

Sorry, english isn’t my first language- i’m just afraid i’m overpaying or pay wrongly.

My Problem - my subscription is for June 2027 expiry. But now, for November/December, 1 of my coach is not going to be in the business anymore, so i only need 1 coach, for 1 booking page, and i think i can just use free version instead maybe because 1 calendar only.

  1. I paid correctly, or did i overpay?
  2. If i cancel subscription now, is it available for 50% refund or something? or just gone?

thank you so much..

2

@mnatasya I’d be happy to look at your plan and help you find the subscription that best fits your business. Since this involves your account and billing details, I’ll reach out to you directly by email so we can go through it together privately.