About error message : "Cannot POST /Book.do"

YCBM FAQs
1

Hello
I never had this error message : “Cannot POST /Book.do”, since 2018.
I don’t know what to do, so can we find together a way to solve it?

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As the picture shows it, when the reservation is done, after clicked the ‘CONFIRMATION’ button, nothing happened, but the error message :slight_smile: “Cannot POST /Book.do”

Any idea, about what I can try to do?

1 Like
2

I have the same problem.

If the booking page loads without being embedded in an iframe it works correctly. If it is embedded in an iframe it gets the error message “Cannot POST /book.do”.

3

@Luis and @DavidR thanks for letting us know. I have let our development team know. I was able to make a booking on your pages without any issue. Feel free to DM a specific page I can check.

1 Like
4

Hello Ben
Thanks for your help.
I tried in that page :
https://www.salescloser.fr/closing-reservation
it uses the following embeded code:
*<iframe src="https://prospection.youcanbook.me/?noframe=true&skipHeaderFooter=true" id="ycbmiframeprospection" style="width:100%;height:1000px;border:0px;background-color:transparent;" frameborder="0" allowtransparency="true"></iframe><script>window.addEventListener && window.addEventListener("message", function(event){if (event.origin === "https://prospection.youcanbook.me"){document.getElementById("ycbmiframeprospection").style.height = event.data + "px";}}, false);</script>*

Do you have an error message too, or not?

Notes
1- I also have success by using your webpages, without embed them.
So I wonder if the embeded code is correct or functional?

2- Since 2018 I always used it without problem. It is ony from few days ago it started to refuse to POST the booking made…

3- I use Systeme.io for editing my webpages

Regards

5

Thank you @DavidR I sent this to the team as well. I moved your booking pages back to our old version so your folks can still book. You may need to refresh and clear your cache to see it. The page embedded on the above URL is a different booking page though.

1 Like
6

Yes I mixed the pages, sorry, here are the good ones:

https://www.salescloser.fr/prospection-reservation
for
<iframe src="https://prospection.youcanbook.me/?noframe=true&skipHeaderFooter=true" id="ycbmiframeprospection" style="width:100%;height:1000px;border:0px;background-color:transparent;" frameborder="0" allowtransparency="true"></iframe><script>window.addEventListener && window.addEventListener("message", function(event){if (event.origin === "https://prospection.youcanbook.me"){document.getElementById("ycbmiframeprospection").style.height = event.data + "px";}}, false);</script>

and
for the other one, it was that embeded code:

<iframe src="https://salescloser.youcanbook.me/?noframe=true&skipHeaderFooter=true" id="ycbmiframesalescloser" style="width:100%;height:1000px;border:0px;background-color:transparent;" frameborder="0" allowtransparency="true"></iframe><script>window.addEventListener && window.addEventListener("message", function(event){if (event.origin === "https://salescloser.youcanbook.me"){document.getElementById("ycbmiframesalescloser").style.height = event.data + "px";}}, false);</script>

So the bugs came from an update of your servers?
You’ve got a new version of YCB.me?

Do you know why I couldn’t “POST” when the code was embeded from the new version?

But Now it is working thanks!
Regards
DavidR

7

Hi @Ben, the affected account was not mine. It was a customer’s account. I contacted support through my customer’s account and you yourself replied that you had switched us to the old version. So far everything seems to be working fine.

8

These should all be fixed now. We had a routing mechanism in place for any page on the new booking system. It wasn’t operating correctly for embeds.