Appointment Types with Zoom


I have set up two appointment types. One is a zoom meeting and another one is just a plain phone call. I set up the reminders with an email and an SMS to send the Zoom link before the meeting. However, it still sends out the zoom link even if the person chooses a plain phone call. How do I fix this so it doesn’t send a link when someone chooses a plain phone call?

You can use conditional statements to only display the zoom link if that appointment type is selected. Full instructions here: