Cannot log into account or reset password

I am being charged for my account but when I try to login it says my password is wrong. I have requested a password reset email multiple times but never receive it. I cannot cancel because I cannot log in and there is no help desk unless I log in

@jesswgw sorry you are having trouble logging in. I do not see an account under the email address you used to sign up here. I will send you an email and track down your account.