As of today our calendar booking page is not working. We have availability from 8am PT - 2pm PT. All bookings should be 1 hour with 30 minutes left open after, so the next call will be 30 minutes after the first ends. Today our calendar is allowing double bookings at the 8am time slot. Our page is showing Thursday and Friday of this week, February 2 & 3 available at 8am and 830a. Neither is available. Currently this only seems to be happening to the first time slot of the day, but we cannot have double bookings. I can’t seem to get it fixed. We have the allow multiple bookings turned completely off. But even if I go into our calendar and block that 8am time it’s still showing on the availability calendar. The 10th should also show blocked the entire day but it is showing availability on our public calendar. I haven’t received a response to my email to You Can Book Me yet. THis is an emergency as the 10th I am completely by myself and can’t have any demos that day as there is no coverage. We’re going to have to remove the calendar if we can’t get some help. You can see the calendar here: Select a time · Maptive Demo
@Maptive I am sorry you hit an issue with availability. Our team has a fix ready to be released to help with this, but in the mean time I moved you to our older version. Can you double check the availability now on your page? I will follow up in message to us, and I am sorry the delay with getting you a resolution and answer.
We are also having that issue. Each time slot should only be one appointment but it is still showing availability even after someone chooses the appointment time. Parents are already mad at me because we’ve had to reschedule them all due to bad weather. 
@NeoshoPAT I moved your pages to the old system as well. Can you double check your availability?
@Ben thank you so much for fixing things so quickly for us. I responded to your email with all of the screenshots (probably more than you needed) that I have.
Looks like it is fixed! Thanks!!
Has this been fixed?
@stjordan Yup this has been fixed for everyone.
Hello- one of our booking pages is allowing 3 appointments per time slot even though we selected 2 appointments every time slot. Please let me know what information you need about our account. I am reaching out in support of the owner of the business and her YCBM account.
@MattArad thank you for your patience here. I am sorry that you are hitting an issue. I couldn’t find an account under your Forum email. You can send me a direct message and I can dig into it more. Feel free to share in a message the page that is having trouble.
Hello Ben,
The email address for the account is under {Removed by admin] but I’m helping resolve this issue. The specific booking link is https://app.youcanbook.me/#/editProfile?id=99e3a107-567f-45af-bca6-147042677472.
To recap, the number of appointments per 15 minutes should have been limited to 2 but some of the 15 minute periods allowed 3 people to sign up.
@MattArad I checked on the page and the settings were adjusted. Could this be a situation where originally three options were available, but then adjusted down to 2? I see some bookings from early in October. Are you seeing this behavior on any other page?
i’m currently having this issue now and i have no idea how to fix this. please help my job is really on the line for this. i can only have one person booking for one time slot. and i have tried to make the change in the availability rules but it continues to default back to 2.
Hi Ben,
We just saw very peculiar behavior where individuals booked, but perhaps because of the volume all at one time (20+), and the fact that our Outlook calendar was not a business account and may not have been verified, the calendar filled up with repeated bookings, until every slot was filled on the calendar. Individuals did receive an error:
Then, there were 4 or 8 repeated bookings per time slot, when we only have one booking available per slot.
I don’t have an image of all of the repeat bookings, but if you can imagine 13 slots per day x 17 days and multiple slots per block…it was a lot to delete.
Not sure if things are back to normal (we may need to have a business Outlook calendar), but we would LOVE someone to reach out to us to talk about this as our client is pretty nervous.
Thank you.
@KandaceB I am sorry you are hitting an issue. Checking on your page I am seeing them both setup to only allow one booking. Any busy event on the calendar should be blocking others from booking that busy time slot. I will send you a message here to gather more information.
@dougsonic This is very odd. The volume 20+ shouldn’t be a problem. Also having a standard Outlook account should not be a problem either. Normally we see issues if a few hundred folks are trying to book at the same time, and this is usually an issue with Google and inviting people to join events.
I will send you a direct message as well so I can collect more information.