I just created a free account, and within 10 minutes wanted to switch to the free trial.
Since your website doesn’t clearly say what features are available in free vs. paid, I thought I’d start with free and see what’s there, and then move to paid if needed. I quickly realized I should’ve chosen the free trial.
a) first, really it’d be best to delineate the features between the 2
b) once you’re in the free program and customizing, the “upgrade” button really should send someone into starting the free trial. It’s kind of obvious that ANYBODY would want to try it out for 2 weeks first before committing
c) then you say “get in touch with us to switch into the trial” after I bumble around in help, but it’s not clear how to get in touch with you! Neither the menu at the bottom nor the top has a contact button. I’m thisclose to just switching to the free trial for acuity scheduling, which I might do anyway, because it’s not clear to me I can do what I need to do right now (whereas I could with them).
Bizarrely, at https://forum.youcanbook.me/ there’s no option to start a new topic. I’ve wasted 25 minutes bumbling around in the forum, being frustrated that there’s no “new topic” button, struggling through the “get help” system that bizarrely encourages me to “get in touch” (if I could only figure out how!!" before I finally noticed that there’s a separate sign up button for the forum.
All of which to say - you’re not even remotely making it easy for potential customers to get onto your trial. I’m not 100% sure what I’m still doing here… but since I finally got here… exactly how do I “get in touch” to switch to the trial?