Hi,I have the following use case for a client:
1.The business has 5 agents and 1 coordinator
2. They want the client to schedule a meeting in one main calendar, after they set the meeting the coordinator will assign the meeting to the agent that she decides. The agent would get the invitation for the meeting.
- Each agent has a google calendar, the main calendar should show only slots that all are the agents are currently available. For an example: if all the agents are available between 10:00-11:00AM than this will show as an available slot in the main calendar.
If one agent is busy ,than this slot won’t be available.
Can that be done?
Can you show images of the agents in the scheduling screen?
Thanks a lot