It won't let me upgrade my account

Hi, I’ve been working very well with the platform and for a month I had a problem with my credit card, I finally solved it and now I’m trying to make my monthly payment and the platform throws me an error, and won’t let me do it. how do i solve it?

@smart-health2U this post got trapped in our spam filter, my apologies. I see you have successfully setup a monthly subscription. Let me know if you are still running into issues.