Hello,
I don’t want the bookers to have to give me a reason for cancelling their appointments. Can I take out that feature, and how? Many thanks in advance.
@xzeljac welcome to the forum! I hope you are doing well.
You can change your reschedule and cancellation settings under the notifications when you are editing your booking page.
If you head to Notifications > Actions > Edit cancellation & reschedule limits:
You can uncheck the checkbox “Include a text box for cancellation reason to be provided” and hit save.
I trust this helps!
Thanks so much, Kelly. This is such a clear and helpful response. I spent so much time looking for this, don’t know how I didn’t see that option 
Thank you!
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