Tentative booking and Stripe payment

Hello everyone,

I was just wondering what would happen if I decline a “tentative booking”.
I am new to youcanbookme AND Stripe, so maybe I can easily refund in Stripe, or maybe the payment will not go through as long as I haven’t accepted the booking.

I hope my problem is explained clearly enough! :slight_smile:
Thank you and have a good day!

@TontonChaussette welcome to YouCanBook.me and the Forum!

Whenever a booking happens we will always charge the card as we do not store the card information anywhere to charge it later. If you are using tentative bookings and decide to {REJECT} a booking you will need to issue a refund inside of Stripe directly.