Users get “temporary fault” error page, booking fails

When users are trying to book a time, they get this message…and the booking fails.

Temporary Fault

We’re sorry, there seems to be a problem.

The system just sent a report to the development team.

We are going to try and get this solved as soon as possible.

@Ike If you were making changes and someone tried to book they may hit an error. Our team is working on making this error more descriptive. I placed a test booking on your page without any trouble.

Thank you that is probably what happened. In the future I will make changes to my calendar outside of business hours. Please let me know when this error is fixed

I am also receiving this error:

Temporary Fault

We’re sorry, there seems to be a problem.

The system just sent a report to the development team.

We are going to try and get this solved as soon as possible.

Hi Laura - your error is a bit different. It looks like your account was originally created two years ago, but with some data missing. This has corrupted the booking pages on your account. Our team is investigating this bug now, but the best course forward is to delete your account and re-create it. This will resolve the problem you’re seeing on your booking page.

Hello - I have the same problem
and have also been a user for about 2 years.

@vivdelo you can send me a DM with your account email and we can take a look.

Hello, I have had my account for many years. As of two days ago, I have been getting this message:

Temporary Fault

We’re sorry, there seems to be a problem.

The system just sent a report to the development team.

We are going to try and get this solved as soon as possible.

Can someone please help me remedy this?

Thank you!

@mc2actorstudio you had an incomplete URL in your instructions. Things should be working now.

Hello Ben,
Thank you so much! The booking page is now working, but the “after booking” page now says

Temporary Fault

We’re sorry, there seems to be a problem.

The system just sent a report to the development team.

We are going to try and get this solved as soon as possible.

@mc2actorstudio that should be fixed now too.

Yes, thank you so so much! Have a great week Ben!