Conditionals in Notifications

Forum FAQs
1

I have some appointment types who are grouped and some that are not. In my notifications, I have shorthand coded:
Meeting Request: {ACCT} for {TYPE-NAME-NO-GROUP}

However, for the appointment types that are not in a group this shows up empty in the notification.

So I tried coding a condition:
Meeting Request: {ACCT} for {IF}{TYPE-NAME-NO-GROUP}{EQUALS}“”{THEN}{TYPE-NAME}{ELSE}{TYPE-NAME-NO-GROUP}{ENDIF}

I’ve also tried {BLANK} and a space instead of “”.

Is there a way to code that it is empty or blank then fill in with a different code?

2

Hi Claire, our support team just reached out to you to get more info on your set up. :slightly_smiling_face: