Anyone have any clues. Thanks.
@BOOK2RIDE Welcome to the Forum! Are you looking for a way for the system to auto-populate a street address? There isnāt a way to do this, but I can get it submitted as a feature request.
Hi Ben.
If you could investigate this, that would be huge.
Iāve developed a business concept using your booking platform, in a way which I donāt believe is being done in Australia at the moment. I honestly think this could become āmassiveā. The premise is: a Hire Car experience without the Hire Car price tag. (ie. about 50% less than the cost of a traditional Hire Car, with a car that is like a Hire Car). Totally branded, with uniforms not seen here, and a level of service which is also āuniformā, and seeks to be completely unique. Itās a dream Iāve had for the last few years, and Iām trying to make it come to fruition. Got stagnated because of the lockdown imposed on my area, but now I am āfreeā, so to speak!
Not sure if you can look me up, because I need to renew my subscription, but the business name is BOOK 2 RIDE. (I will be renewing my subscription, by the way, of course).
Many thanks Ben.
Cheers,
Stewart
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Hi Benā¦again.
If you could get address autocomplete happening, that could become a really strong feature of the software in the future, and possibly a distinct selling point. Iāll leave it with you. No pressure.
Cheers,
Stewart.
This also is very important. With my business, every booking includes a service address. At that moment, too many typos and inconsistent addresses are submitted.
Please have YCBM use Google Maps to provide address auto-complete like other systems do.
Thank you.
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We have been looking for this feature for a long time. This would be very valuable to us. It would eliminate typos for sure, and also save that extra 5-10 seconds as well.
I would definitely up vote this.
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We use YCBM as an internal automation trigger, so our staff has a form for each estimator and they fill out the YCBM form on behalf of the customer. So the customer is telling us the address (often over the phone). It would be very useful if we could autofill this after we start typing out the house number and street address.
Definitely would eliminate typos, but more importantly improve the customer experience by being more efficient over the phone, and capturing the correct information quickly.
It would also be nice for us to not have to ask for the zip code. We operate in multiple regions, and our call center is in one location. It makes us seem very ānot localā when we have to ask customers which zip code they are in, and it would be awesome to have that autofilled based on the other information they already provided.
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Any update on this feature request? What are the chances that this is added in the near future?
@Ben
@WebfootPainting we have discussed the address auto complete and this something that we want to add in 2023. I donāt have a definitive timeframe, but it is on our radar.
Hey @Ben, any update here on this? This would be a huge win for us.
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Hi Ben, bumping this back up. Again, this a pain point for our clients every day.
It would be nice if there was a clear answer on whether this feature will ever see the light of day or whether we should look elsewhere.
Thanks.
Iāll raise this with the team and update tomorrow.
Okay, thank you. (Adding a few more words so the forum lets me reply.)
We talked about this within the product team and will be looking closer at solutions here. This week I will connect with the development team this week and discuss this further.
Are there any updates on this?? We have been told since 2021 that this feature is coming but now it is 2025 and practically every application has a Google Maps integration to auto-populate the address as you type it. We have to literally type the entire address, city, state, and zip code on every phone call we get to book the appointment. Can you please get this approved an updated?
Thank you for checking in on your request. We understand how crucial this feature is for enhancing address accuracy and providing a seamless experience for your bookers when filling out the booking form. We have brought this to the attention of our product team, as it aligns with requests from other customers, and we are actively working on it.
Please be aware that we handle a significant number of feature requests, and the process of prioritization may require some time. Although we cannot promise immediate implementation, and we understand this request goes back to 2021, I can assure you that your suggestion will be thoughtfully evaluated.
To stay informed about this and other updates, please check our product updates page.