The Reply-to address in all our client notifications is automatically set to our main account administrator’s email. We need it to be the email of the team member who was booked.
I’ve checked the Notifications & Workflow settings, but the field to change the Reply-to address is not there. I can only edit the “From” and “To” fields.
Where can I find this setting? It seems to be an account-wide issue.
@Acayero you can change all of the “From” email addresses to be {TEAM-EMAIL} if the booking page has Teams turned on this will automatically replace the email with the Team Member email. Send confirmation emails from a team member | Default Site
If you already have {TEAM-EMAIL} or the message going from the Team Member, then you may need to check on the calendar connection that we are connecting through the Team Members account, and not the main account. End the calendar connection you should see the different Team Member accounts and connect to that calendar. I will send you a message to explain further.