Linking to 0 calendars from this account

Account Management
1

I am starting up my YCBM calendar for the new school year. I needed to reauthorize my calendar account in Microsoft Outlook. I did that and I received a message that my calendar has been linked successfully. However I still get a message that my booking page is not working correctly and I need to edit my calendar. When I click on the link I get the message
We can’t find the calendar you have already linked:
AAMkADlh…AAA%3D
Please select which calendars to link from the list and press next.
I click edit and choose my calendar to link and allow YCBM to edit my calendar and I get a message that my changes have been finished and saved. However, it still shows I am “Linking to 0 calendars from this account”. Any idea on how I can get my calendar to link to my booking page again?

2

Hi James, Tiffany here from the YouCanBook.me team. You just need to select the correct calendar under the Calendar & teams section - I’ve done that for you now, so your booking page is ready to take bookings now.

3

Thank you. I do not know why it would not work for me.

4

I’m having a similar issue. Being told to re-authorize one of my calendar accounts in Outlook, even though I haven’t made any recent changes to YCBM or this particular Outlook account. I do the re-authorization and I get a message saying that the connection is successful, but then the error persists. Specifically, I get a red message at the top of the Integrations page notifying me that one of my booking pages isn’t working correctly. I’m at a loss as Support doesn’t seem able to solve the problem either.