Hello, there.
I’ve noticed that when I created a new booking, an email sent out to booker (me) and admin.
When I modify that booking, I didn’t get an email even though it is set in the notification setting. Admin got an email.
When I cancel the booking, I didn’t get an email even though it is set in the notification setting. Admin got an email.
Any advice?
Thank you!
I realized that it is by design.
If booker modify or cancel the appointment Admin get the email not booker.
If admin modify or cancel the appointment booker get the email not admin.
You are welcome to create additional notifications either to yourself or your booker in those sections. We recommend at least creating a confirmation of reschedule or cancellation to the booker if they initiate the action. https://support.youcanbook.me/article/486-new-notification-to-booker