Hello YCBM Team,
We are having issues where sometimes the Booker and the consultant are not receiving notifications. I have opened a ticket as well - CS-15179. Could you please look into this. This is impacting our services
Thanks.
@Ben - Could you please look into this? This issue is impacting our service to our clients and has increased the no-show rate.
Thanks.
Hi Manju, this is Annie from the Support team. Thanks for reaching out to us. We received your email, and Nicolas from our team replied to you on August 11th. If you didn’t get his message, just let me know and I’ll make sure Nicolas gets in touch with you again. Thanks, and have a great day!